We have an in-house service department to provide repair and service of machines. This gives you a lot of control over the strength of your espresso. Guarantee of premium quality and a neverending passion for the art of espresso making. This machine is not compatible with oily, dark roasted, caramelized, or flavored beans. There may have been a piece of debris in the steam wand blocking the flow of water. The name Gaggia has been synonymous with espresso since the 1940s. Set the length of your espresso via the MEMO function. These issues are typically a result of incorrect beans being used in the machine. Do it right with Gaggia Decalcifier. Try cleaning the brew unit check valve using the instructions here. If we are unable to resolve the problem by Zoom, telephone or Chat, we can arrange for the machine to be brought back to the service centre. The drip tray plate can be washed also in the dishwasher. $57.95 $ 57. Activate the pre-brewing for an even more intense flavor. The spout is not a necessary component; when it is removed the machine will brew a single stream instead of a split stream. Even a machine that uses a rapid steam boiler will still take thirty seconds to a minute to be fully heated. This will require a repair. You can find more information on why bean selection and storage is important for super-automatic machines by watching the video below. countdown before cancelling the dispensing process. Every machine is inspected thoroughly before it is offered as a re-conditioned machine with a 12 month warranty. Super-Automatic Coffee Grinders Semi-Automatic Tools & Accessories By Gaggia. If you are not able to get water to flow through the machine at all, none of the functions flow well, or the alarm and hot water lights are on steady then there is something blocking the flow of water through the machine. This will more than likely result in the brew unit breaking or other damage being done to the machine. Remove the two Phillips head screws covered by the stoppers. The removable brew group must be washed with no soaps. Hi, I have the same problem. Locate and remove the two small Phillips head screws that fasten the faceplate to the housing at the top of the machine. If the chirp of the burr plates is not heard, rotate the bean hopper either clockwise or counter-clockwise until absolute zero is located by the telltale chirp.. The countdown can be stopped by closing the knob and operation will resume from its stopping point. Frothing is very sensitive to technique, so there is a steep learning curve. Some machines may have been damaged slightly in transit, some machines are faulty on arrival to the customer but the fault may be a minor one that can be rectified quickly. If you have not found it, please, . The coffee beans container of Anima preserves the coffee aroma in an even better way thanks to its special lid. There is a flap on the back of the brew unit, opposite the side that says push/press, that needs to be in a certain position. This machine also utilizes a special nozzle attachment called a pannarello. Pre-brewing affects the intensity, and could be set to have a stronger coffee. Scale is a normal consequence of using the machine, and it depends also on the quality of the water you use. No Beans Light/Grinder On But Not Grinding, My Brew Unit is Squeaking While Brewing or Rinsing. It the motor sounds like it is winding down, then the burrs are still freely spinning. Adding more coffee makes it harder for the water to go through, slowing down the extraction time and resulting in a stronger coffee. This machine is not compatible with oily, dark roasted, caramelized, or flavored beans. Learn how to check the flow meter wire connections in a Gaggia Brera espresso machine. The Gaggia Milano/Anima brew group was not working. If water does not flow through the wand then there may be a more severe blockage. If the sensor is wet but still operational, it needs time to dry out before the machine will function again. How To: Gaggia Brera Flow Meter Wire Connection Check. Leave the machine like this for at least 48 hours. Machines are returned by customers for various reasons. Do not confuse this with a similar machine signal, which is the middle row of lights blinking in rotation; this means the machine is rinsing. You may have to keep restarting the machine so that it can keep attempting to prime, which will draw the descaler/water solution into the system. It also dispenses hot water for teas and infusions. Always select high quality blends. If you think your wand is producing too much steam, or your milk looks like it is boiling, then you may need to make an adjustment to your frothing technique. These descaling agents may damage your coffee machines pipe and tube system. This typically happens if beans are being used that are not compatible with the machine. This typically happens if beans are being used that are not compatible with the machine. This can happen if the spout on the front of the machine is improperly positioned, causing brewed coffee to spray inside the door where several electronic sensors are located. Instead, this indicates that an adjustment needs to be made in the brewing process or that different beans need to be used. The Gaggia Anima range is compatible with Brita/Mavea Intenza+ water filter, especially designed to protect the machine against scale. The combination of black and silver looks fantastic, and this is one coffee machine that I'd be happy to have on display. Here is what the spout looks like when it is pushed too far back. Super-automatic machines are not compatible with oily, caramelized, or flavored beans. Minimise waste by evaluating operations and ensuring they are as efficient as possible. Make sure that you are purging the steam line before frothing. Drip tray, drip tray plate, coffee pucks container, water tank, pannarello, cappuccinatore, CappinCup and milk carafe are removable and should be washed under tap water, with a bit of dish soap, but no abrasive substances nor solvents. Under each one will be a Phillips head screw. The pannarello nozzle needs to be regularly cleaned and properly attached to the machine in order to function. How do I unblock the grinder in my coffee machine? The Anima Prestige is among the most expensive models we tested. Flow issues and blockages are typically due to lack of maintenance or excessive scale buildup. Avoid sparkling water as it can negatively affect the brewing process. If the alarm light is flashing slowly, this indicates that a component of the machine is missing or not inserted properly. Test flow using the hot water function again. Remove the spring-loaded plastic p egs seated directly beneath the upper burr platethese pegs cause the ratcheting effect associated with turning the bean hopper to make an adjustment. You will taste the difference after 2-3 brewings. I've had my Gaggic Classic for 3+ years. Here is what the machine looks like when the spout is removed. If you are using an Intenza water filter in the machine then it might be blocking the flow of water. Fits the Gaggia Brera, Gaggia Velasca, Saeco Intuita, Saeco Syntia, Saeco X-Small, and Saeco Intelia. Watch our videos on this page. Close it If the service door is opened while product is being dispensed, the appliance stops dispensing and starts a 30 sec. If those blades get stuck from excessive scale buildup or debris, then they will not spin. If the priming signal comes on again proceed to the next step. Gaggia Anima Set-Up & Use Cleaning & Maintenance Troubleshooting Diagrams & Manuals Coffee Tastes Bad Frothing Difficulty Flow Issues Leaking Machine No Heat or Power No Beans Error or E01 Brew Unit Squeaking Too Much Steam/Milk Boiling Bean Hopper Lid Open Error Key No Crema or Bad Tasting Shots Vinegar and any other descaling agents must be avoided. The machine will require a repair. If the message still does not clear after doing this then the drip tray sensor is damaged and the machine will require a repair. A few months ago the burr grinder stopped working and then shortly after that, the adjustable spout drops to the bottom and doesn't stay up anymore. Gaggia Brera Set-Up & Use Cleaning & Maintenance Troubleshooting Diagrams & Manuals Bad Tasting Coffee Difficulty Frothing Flow Issues Ventilating Not Working Machine Is Leaking No Heat/No Power Empty Grounds Light On Fill Water Light Stuck On Grinder Not Grinding Descale Light Stuck On Alarm Light Flashing Top Lights Blinking Brew Unit Stuck To offer you the best service possible, this site uses technical cookies. If the machine works without the water filter, then the filter was blocking the flow of water. Additionally, the company has great customer support services and all of their grinders and machines are covered by a one year parts and labor warranty. Move the grinder adjustment dial all the way to the coarsest setting. How can I memorize the quantity of coffee? After filling the coffee bean hopper, start the. The video below shows proper frothing technique for pannarello style wands: There are also common frothing mistakes which are made that will result in poor or no froth. The manual simply states that it should be sent to Gaggia service for this to be fixed, but I don't want to do that for the following reasons Edited by MitchT on Saturday 17th January 11:24. When the desired quantity has been reached, press the OK button. Equipped with a patented brew group, makes espresso, cappuccino and other hot beverages just by pressing a button, that can be customized as you prefer in a few easy steps. This particular issue is usually indicated by lots of clear water leaking onto the counter or into the internal drip tray, even though the machine is powered off. You should not be able to remove it. We recommend that you use filtered water in your water tank. You can use Gaggia Food-Safe Lubricant or petroleum gel, such as Vaseline to lubricate the o-ring. Re-conditioned machines are available on our website. Release remaining steam through steam wand purge water through steam arm by pressing the coffee button while the steam wand is still open. The machine will not reset the counters for these sensors unless it is powered on. 4 interest-free payments of $27.49. How can I memorize the quantity of coffee? Gaggia Accademia. Replace the burr plate by turning it clockwise until snug. Adjust the grind size among the 5 available selections by pushing and turning the knob inside the beans container with the key, only when the grinders are working. If the brew unit does not readily come out. Do not add incompatible beans back into the unit. It is possible to select among 5 different settings: from light to strong. Ceramic cups will sap a lot of heat from the shot resulting in a colder shot. If those blades get stuck from excessive scale buildup or debris, then they will not spin. Preheating the cups using the machine's hot water function will allow the cup a great deal more heat. The Gaggia Anima range is compatible with Brita/Mavea Intenza+ water filter, especially designed to protect the machine against scale. If you prefer to obtain excellent results in a fast way, a superautomatic machine is what suits you the best. We are open for repairs and service. If you hear a squeaking sound while brewing or rinsing, your brew unit o-ring likely needs to be lubricated. countdown before cancelling the dispensing process. The grinder has become jammed with grounds or coffee residues. The patented brew group doses and tamp an ideal quantity of ground coffee to ensure the best in cup result. Activate the pre-brewing for an even more intense flavor. If for some reason your Accademia language is no longer set to English, it can be rather difficult attempting to change it back. Do not immerse machine in water. We probably make 5-8 drinks a day on the machine. This should take you back out to the menu, and you can press ESC (far left) to leave the menu screens. This video explains the importance of a pre-heated cup during espresso brewing: If the shots are completely cold, or the machine is displaying an E14 error code, then there is a thermostat issue. We suggest to use whole cold milk (at circa 5 C / 41 F), with a protein content of at least 3% and a fat content of at least 3.5%. Do the cleaning and calibration instructions in this video: After reassembling the machine according to these instructions do not add beans in. This happens when the water tank is inserted far enough to open the release valve, but not far enough to seal with the intake line. 95. How to Deep Clean the Gaggia Brera Brew Unit. If the machine is not powered on the water tank sensor won't reset and the no water light will remain on. Firmly reinsert the grounds drawer and drip tray into the unit. If you do experience issues with your grinder, cleaning it is the most common solution. (with the standby light flashing red) when you start the descale procedure. 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