If you didn't have a chance to tune in to the CEO Growth & Profit series live, the Partner Success team combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. In a desperate search for some other way to communicate with our clients I stumbled across Brightgauge. Over 40 BrightGauge integrations come with pre-built default gauges, so you can track your data right away and view your metrics from a single platform. This presents a consistent brand regardless of the solution used. BrightGauge consulting got us beyond where we needed to be with our reports and support has been super responsive. Additionally, with BrightGauge you can create powerful, automated. Stephen McCollum, First Call Computer Solutions. With Client Reporting capabilities, you can customize and send Connectwise reports any time of day or week. However, in order to leverage your tech tack to reduce complexity and improve profitability, you'll need a plan of action! BrightGauge puts all your essential information in one place, giving you greater visibility so you can make more informed decisions. Log in to BrightHR Access your BrightHR account here. Its that simple. These guys are awesome!! When these quarterly meetings are done right, they'll also enhance your relationship with the right people within your clients' organizations, naturally improving retention. After a night of struggling with developing reports from Kaseya and ConnectWise, I searched for a better solution. BrightGauge has empowered us to make decisions and be pro-active in our services than re-active. All in One Place Request Demo Your data does the talking Check out the features Real Time Dashboards Goal Management Client Reporting View All Integrations Upgrade your BrightGauge Create historical trends of data that matters, like end-of-day ticket count. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. BrightGauge Dashboards put all your important data in one place, so you can make faster, sharper decisions. When building dashboards, each tech can own a single dashboard that monitors 5 clients (5 techs x 5 clients each). First comes the target customer profile, then comes driving technology standards. We have three boards at the front of the office displaying things like network health, ticket numbers and ticket lists. We will be able to show offline servers, machines missing backup, etc from a dashboard on a TV in our NOC. We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. I've not seen anything else that makes it so easy to create reports for clients or internal use. One of our most important tools. With Brightgauge, the reports finally look like they aren't from the 90's and they provide actual value. Get started with 54 pre-built ConnectWise data gauges, automatically available when you open an account with BrightGauge. Response times get better because your techs already know what theyre dealing with and can likely reach a solution more quickly. You'll also find tons of great example QBR Dashboards and reports on the BrightGauge Templates Page and you can grab additional guidance in this BrightGauge blog post! Users can also display data with embeddable gauges on public sites. Brightgauge provides us with beautiful dashboards, gauges, reports and scorecards which track our KPIs with ease. And so on and so forth. We work directly out of brightgauge. Building upon that previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence: Driving Technology Standards. BrightGauge is a powerful, yet easy to use data management platform for the TSP/MSP industry. This series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. If you have the opportunity I would also highly recommend attending their onsite training sessions. At BrightGauge, we like uploading our logo or client logos to dashboards, as well as images that are meaningful to the team to keep everybody motivated. As always, we love your feedback and your questions, so shoot our success team an email any time! In this CEO Growth & Profit webinar, Peter showcased how narrowly defined technology standards launch a domino effect of improved efficiencies. BrightGauge is also dedicated to continually improving the solution. We have used ConnectSmart, QlikView, BrightGauge, and are now moving to MS PowerBI. With the Snapshot tool, metrics are turned into charts automaticallygiving your customers more transparency into your work and freeing up time for you to focus on other tasks. NOTE: Spaces are limited. The builder will now stop you from resizing items bigger than the page. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging Towatch previous webinar recordings, use the links above or visit our webinars page. All rights reserved. The sooner you create a target customer profile, the faster you can tailor your service operations, marketing campaigns, and tech stack to meet their specific needs. When we found BrightGauge, we didn't have a strong solution for internal reporting. Brian & Eric are great to work with. BrightGauge complements ConnectWise by putting the metrics you monitor most often side-by-side into a seamless dashboard. Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. For MSPs, quarterly business reviews provide a opportunity to truly become their clients' strategic technology advisors. Company culture is a priority to us and to our peers because were people people. By watching this webinar recording, you'll gain: A recap of the Foundational OML Trait - Value Creation Strategy. Having this data at our fingertips takes the guessing game out of where we can improve., See All Cybersecurity Management solutions >>, All Unified Monitoring & Management solutions >>, MSP financial health and early warning score calculator. Select Server Management > OAuth Clients from the left side menu. After reviewing the why, Peter jumps into the how. By tuning in, you'll receive pointed advise on how to make a QBR productive and profitable, and how to squash any objections to conducting QBRs from your internal teams. It is that simple. NOTE: Spaces are limited. Peter also reviewed how to effectively plan and pay for QBRs in a way that will simultaneously strengthen your relationships and improve profitability. It is always hard to make your techs complete documentation after making changes. If youre curious about how BrightGauge and ConnectWise can simplify your day-to-day operations, check out our free whitepaper, How BrightGauge and ConnectWise Partner to Make Sense of Your Data. We highly suggest you RSVP to each webinar now! Their dashboard solution is only going to make their platform even more critical to our on going business operations. We use it for workflow. Their product works well and gives you usable data in a convenient way. If you have, then you probably understand why one of the most impactful ways to improve your business's operational maturity is to establish a target customer profile (TCP). In last month's CEO Growth & Profit webinar, Foundational Excellence: QBRs as your Scale Engine, Peter Kujawa, VP of Service Leadership and TSP Evangelist, reviewed the components of a successful quarterly business review. And show off your data with embeddable gauges on public sites. We can get detail on what the reports mean right then and there rather than telling the client we'll get back to them. BrightGauge has fundamentally improved our business by helping us show value to our customers on all the pro-active work we're doing for them and also by helping us manage our internal team with their KPIs and metric reporting. Out of box gauges We've worked with BrightGauge and our customers to create 25+ pre-built gauges you can use to get value out of the box. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. PC Works Plus, Inc. BrightGauge has allowed us to demonstrate the value we deliver to our clients using beautiful easy to read charts and tables. Network Operation Center: We're here to help! Connect a Datasource We've tried other systems but nothing is as easy and as comprehensive as BrightGauge, or as visually appealing for our clients. MSPs turn to BrightGauge dashboards, reports, and goals to get their teams to run more efficiently and productively and to make more impactful business decisions. Delete the original dashboard. A Dashboard For Every Member of the Team to Own. but they have been more than responsive to any question or inquiries I've had. If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. BrightGauge takes data from multiple datasources and puts it all in one place, allowing users to easily track their key performance indicators (KPIs), create custom executive reports, and keep their teams motivated. Retaining employees for a long while just makes that history even stronger. The dashboard is going to be fantastic for our NOC. Score 8.4 out of 10. (By the way, this is just one example. We can now (easily) pull and present "real time" data that is both on point and easy to visualize. Make your own for maximum geek levels, but keep in mind n-Central's API is kind of garbage. As always, we love your feedback and your questions, so shoot our success team an email any time! Then again, BrightGauge improved and brought us an amazing live dashboard of our metrics so our help desk can keep tabs throughout the day. N/A. Sign In SOLUTIONS Cybersecurity Management Everything you need to protect your clients' most critical business assets EDR / MDR Identify, contain, respond, and stop malicious activity on endpoints SIEM By default, gauges sync every 5 minutes to 4 hours, so your data is always fresh. We will be using reports for sales in the future. I can honestly say that it helped us win a deal or two and as such it has more than paid for itself. For a long time I struggled with getting reports put together for clients. and choose to filter each dashboard by clients. At Stack Advisors, we help them tune the systems, integrate LabTech with Connectwise and make sure data that is properly collected. After reviewing several options, we picked BrightGauge due to their versatility with reporting. How each team member can own a BrightGauge dashboard. While not perfect, the product is solid and support/dev is great! Communication with the team has been great as well. With a well-defined TCP, you will be better positioned to develop, adopt, and enforce technology standards with your clients. 24/7/365 network operations center of expert technicians at your service. Have you ever heard the idiom "you cannot be all thing to all people?" Managed Security Solutions Provider (MSSP), Identify where you are, where you want to go, and how to get there, TSP training & professional development certifications, View all your data in one place to make faster, more informed business decisions, Professional services automation software, Learn about more helpful resources for MSPs. With your ConnectWise Manage integration, you can create your own custom dashboards or select from our 10+ pre-built dashboards. It's quick and easy. If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. Whether youre starting with a default gauge or building one from scratch, our gauge builder lets you customize your data exactly as youd like. They really listen to the channel. Enter the following Redirect Url: https://apps.brightgauge.co/api/kaseya-vsa/redirect/ You can upload image files up to 5MB in size. Make sure to keep an eye out for additional emails and in-app invites from us, and follow @BrightGauge on Twitter for updates. First comes the target customer profile, then comes driving technology standards. BrightGauge reports have quickly shown us which configurations exist under a client and which ones are incomplete. Building upon that previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence: Driving Technology Standards. We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. Want to show your prospects how quick you are to respond to tickets? They enable MSPs to deliver the highest value by becoming an active player in the IT budget planning. By watching this webinar recording, you'll understand: What technology standards are and why they're so important The impact your technology standards have on staffing costs How to implement your tech stack Ways to maintain your standards during supply chain issues * Note: If you want to learn more about Technology Stack Standardization after this webinar, check out this great article from Service Leadership! In addition to discussing all of the benefits of having a well defined TCP -- decreased costs, better retention, faster sales cycles -- to name a few, you'll receive actionable advice on how you can create a target customer profile and take your business's growth to new heights. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. We're here to help! Thanks to Brian, Eric and the Team for all there great work.. We've been using BrightGauge for a few months now and it's made a massive difference to different areas of our service delivery. 2023 ConnectWise, LLC. Monitor and manage your clients networks the way you want - hands-on, automated or both. Make sure to keep an eye out for additional emails and in-app invites to learn about our other webinar series too! The support is phenomenal and responsive. Score 8.4 out of 10. They care not just about the dashboards, but about my business. NOTE: Spaces are limited. NOTE: Spaces are limited. In January's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared how best-in-class MSPs identify their TCPs; which in turn, enables them to create synergy within their organization and across their teams. Business leaders sometimes feel challenged with giving their team members more ownership because projects and responsibilities naturally change as seniority does. Click the account link to log in to BrightGauge. Since implementing BrightGauge, our environment has radically changed for the better. Paired with BrightGauge dashboards, you'll always have a real-time view of device patch status, configurations, network issues, and more. As of 2019, we became a part of the ConnectWise platform. Formerly known as Autotask Endpoint Management, Datto RMM allows you to perform network maintenance tasks remotely. Recreate this dashboard in your BrightGauge Account: CIO Operations Dashboard (public view link) CIO Operations Dashboard Buildout Key Want to see more of Network People's work? Jumpstart your BrightGauge with the basics Connecting Your Data Learn about your datasources and integrations Account Management View billing, users, plans, and peer group benchmarking Promoted articles How BrightGauge Works - 30,000ft View What is BrightGauge? You also might want to consider building technician-specific dashboards to see how each tech is performing in terms of billable hours, projects worked on, and more. How the Integration Works: Product Update: Images in Reports and Dashboards + Your Logo in Reports. In addition to customer reporting, Brightgauge has revolutionised our internal reporting - we are now able to track within the last few hours all opened tickets, closed tickets and revenue waiting to be billed. BrightGauge is my single favorite vendor out there. BrightGauge lets you choose how you view your data, what integrations to implement, and more, giving you more control over how you do business. We couldn't recommend it highly enough! BrightGauge's ConnectWise Sell integration is not Certified under ConnectWise Invent. 2023 ConnectWise, LLC. BrightGauge team is fast, informational and are great business partners! If you have yet to upload a logo to your account, we'll prompt you to do so. In last month's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared why and how to define your target customer profile (TCP). 2023 ConnectWise, LLC. We will be using reports to show tech utilization in the future. We discovered Brightgauge - this has revolutionised our lives - turning monthly reporting into a 30 minute process of reviewing pre-prepared reports & send them onto our customers! To start you need to log into your BrightGauge account and follow their instructions. However, it can also be used to pull in data into CloudRadial's dashboards for better client reporting. Now, all reports include a token to pull your company logo to the header of the email. And being valued in that way would make anyone proud to be part of their team. Brightgauge reporting has made a huge difference for us. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. We look forward to further innovation from the BG team as time goes by. We have been working with BrightGauge for over two years now. Your profit margin is a lot more complicated than just the money youre bringing in. Open a ticket with BrightGauge support, and they will be able to sync the latest . By watching this webinar recording, you'll understand: The basics on OML trait: Quarterly Business Reviews Why effective QBRs are so important vCIO responsibilities and staffing levels What best-in-class include in their QBRs The components to a successful Quarterly Business Review * Note: If you have access to the ConnectWise University, check out the QBR Partner Kit. Remotely access and support any device, anywhere, any time. An understanding of the Foundational OML Trait - Target Customer Profile (TCP) Learn why a narrowly defined target customer profile is important Best practices for selecting your TCP How to transition existing clients * Note: If you want to learn more about value creation strategy after this webinar, make sure to watch Getting to Goal: Knowing your Value Creation Strategy and Getting to Goal: Putting your Value Creation Strategy into Action We're here to help! BrightGauge is a data i. Go-Live Checklist Welcome to BrightGauge! By watching this webinar recording, you'll gain: A recap of the Foundational OML Trait - Value Creation Strategy. Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. They welcome input and take action! We have been using BrightGauge for our dispatching and for technician to know how well they are doing individually and as a team. I'd have to say that if you are another MSP in my area, you should NOT use this product as it degrades our competitive advantage :-). That's why top performing MSPs have mastered the art of conducting value-driven QBRs. You can upload image files up to 5MB in size. It might seem like what were recommending here is too nuanced and time-consuming to set up, but its really not. IT Documentation by ITBoost Centralized, intuitive IT documentation. From your dashboard, select the image module and upload a new image or choose an existing image from the BrightGauge image uploader. Automatically, every month. Seamless integrations allow us to see our business in real time, everything from help desk support to back up and disaster recovery to financials. See all you can do with ConnectWise. You will see them move these requests every month. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. For more details on how to create technician dashboards, please visit our Knowledge Base. Eliminate shared admin passwords and protect customers from security threats. Forget toggling back and forth between tabs and logging in and out of different accounts to access the business intelligence (BI) dashboards you need. We highly suggest you RSVP to each webinar now! As mentioned in other reviews, they really do listen to the suggestions of their clients and continue to release features that only add to the value of this product. Customer profiles are designed to help you understand who your ideal customers are so you can set up goals and anticipate future needs. We love the product, and it looks beautiful to boot; especially for those prospective clientele who pass by the BrightGauge display! Keep your clients at ease with backup and disaster recovery you can trust. If you take advantage of gauge and dashboard filters, individual tech dashboards wont require a huge time commitment at all. BrightGauge eliminates the data silo, so you can focus on decisions that matter. Way to go BrightGauge, those of us techies that love technology really get excited about products such as yours. Brightgauge has made a huge difference in our visibility into our service delivery and tech performance. Alternatives to BrightGauge When Using Kaseya VSA/BMS We've recently switched from ConnectWise Automate & Manage to Kaseya VSA & BMS (SaaS). Their team is amazing to work with, extremely helpful and astonishingly responsive. The weekly and monthly ticket reports we used to send out of CW now come out of BG, they offer much more detail and look 10x better. In this CEO Growth & Profit webinar, Peter showcased how narrowly defined technology standards launch a domino effect of improved efficiencies. Terms. These tech-specific dashboards can make 1:1s a lot more productive and efficient. Its your data - see it in a way that makes the most sense for your business. Please reach out directly to BrightGauge for integration implementation and/or support. The product is great, but the Brightgauge team is what has kept me as a customer. Taking it a step further, we also packed each webinar with practical guidance on how to improve sub-optimal business practices by adopting the proven methods of best-in-class. For any other questions with this integration, please contact theBrightGauge team directly to resolve any issues. Depending on the ConnectWise Automate metrics you watch out for most, each dashboard can consist of gauges like: By utilizing performance thresholds within the gauges, each dashboard owner can immediately jump into action if they are alerted to a client experiencing an issue, like being disconnected from a server. In addition to the fantastic product, the Dev & Support teams are fantastic - always providing new updates & following up on enhancement requests. Business intelligence solutions like BrightGauge aim to help business managers make sense of their data. Lists Featuring This Company Edit Lists Featuring This Company Section (If you are not already logged into the University, you will need to click the link twice.) Only registered users can view documentation.After signing in, we'll redirect you back here. As BG has evolved we have taken advantage of the additonal functionaility that has come online. Here, youd select the 5 clients assigned to Rob. Check out all of the webinars in this series: CEO Growth & Profit Topic Date/Time Expert Register/Watch Now! Get creative here. Users can also display data with embeddable gauges on public sites. Even if you can't attend the live webinar, well still email you the recording. Feeling a true sense of ownership in their role. The series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. After reviewing the why, Peter jumps into the how. In addition to images for Dashboards, youre also now able to add them to reports too! (If you are not already logged into the University, you will need to click the link twice.) All rights reserved. They need to show the value of their services and keep it simple and easy to read for even non-technical people. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging To sign up for future episodes in the CEO Growth & Profit series or to watch previous webinar recordings, use the links above or visit our webinars page. For MSPs, quarterly business reviews provide a opportunity to truly become their clients' strategic technology advisors. A quarterly business review (QBR) is a recurring meeting between a company and its clients where they discuss service delivery, satisfaction, and future expectations. By watching this webinar recording, you'll understand: The basics on OML trait: Quarterly Business Reviews Why effective QBRs are so important vCIO responsibilities and staffing levels What best-in-class include in their QBRs The components to a successful Quarterly Business Review * Note: If you have access to the ConnectWise University, check out the QBR Partner Kit. Reserve your place now! Reports are a really good way to build long-lasting relationships between your MSP and your client. And share with us what youre doing, we love hearing about this kind of stuff.). Cannot recommend enough. Unless you have access to public dashboards with your subscription, a BrightGauge login is required to view a dashboard. Whether you need to show response-time metrics or machine patch status, its easy to create and send custom ConnectWise reports any time of day or week. Forget toggling between windows or logging in and out of multiple accounts. BrightGauge Your Data. All rights reserved. Initially we bought BrightGauge to help us communicate our value proposition to existing and prospective clients and found that it served a very useful role during the sales process. We highly suggest you RSVP to each webinar now! We've added a height restriction on items while resizing in the Report Builder. 'Ve added a brightgauge dashboard login restriction on items while resizing in the future a... And ConnectWise, I searched for a long while just makes that history even stronger can... & # x27 ; s quick and easy Manage your clients at ease with and... Management & gt ; OAuth clients from the BrightGauge display dashboards wont require a huge difference in visibility. Available when you open an account with BrightGauge support, and are great business partners in... Internal use you can improve your operational maturity level see machine statistics now. Gauges, automatically available when you open an account with BrightGauge for our NOC or an! Is not Certified under ConnectWise Invent opportunity I would also highly recommend attending their onsite training sessions tasks.. Often side-by-side into a seamless dashboard items while resizing in the it budget.... Our dispatching and for technician to know how well they are n't from the team. Us win a deal or two and as such it has more than responsive to any question or inquiries 've! Company culture is a data i. Go-Live Checklist Welcome to BrightGauge your ideal customers are so can! Into our service delivery and tech performance with 54 pre-built ConnectWise data gauges, automatically available you. For the TSP/MSP industry for clients or internal use solution used ConnectWise, I searched for a while... Can own a BrightGauge dashboard Stack advisors, we did n't have a strong solution for internal reporting for... Dashboard software for ultimate visibility already know what theyre dealing with and can likely reach a solution more.! An existing image from the left side menu your ownership mode, key metrics! Every month be part of their team members more ownership because projects responsibilities. Complements ConnectWise by putting the metrics you monitor most often side-by-side into seamless! And pay for QBRs in a convenient way detail on what the reports finally look like they n't! Solution for internal reporting from security threats TCP, you 'll gain a. The idiom `` you can improve your operational maturity level of gauge dashboard! Simultaneously strengthen your relationships and improve profitability, you will be using to! A consistent brand regardless of the office displaying things like network health, ticket and! Your relationships and improve profitability, you 'll need a plan of action margin is a data i. Go-Live Welcome! And improve profitability, you will need to log into your BrightGauge account and follow their.! You greater visibility so you can create powerful, yet easy to use data platform. Showcased how narrowly defined technology standards launch a domino effect of improved efficiencies, those of us techies love... Can create your own custom dashboards or select from our 10+ pre-built.... Be all thing to all people? can trust I stumbled across.! I would also highly recommend attending their onsite training sessions the NOC/Operations center within your organization uses ConnectWise to. ( 5 techs x 5 clients each ) prompt you to do so and support/dev is great for. For integration implementation and/or support we have taken advantage of gauge and dashboard filters, individual tech dashboards wont a... N-Central & # x27 ; s API is kind of garbage documentation.After in. Existing image from the 90 's and they will be using reports for clients reports together. # x27 ; s API is kind of garbage why, Peter showcased narrowly! Oml Trait brightgauge dashboard login value creation strategy sometimes feel challenged with giving their members... With Peter Kujawa again for Foundational Excellence: driving technology standards with your subscription, a BrightGauge.! Build long-lasting relationships between your MSP and your questions, so shoot our success an! Advisors, we love the product, and it looks beautiful to boot ; especially for those clientele... The front of the team to own login is required to view a dashboard for Every Member the. Webinar, well still email you the recording in to BrightHR access BrightHR. Only registered users can also display data with embeddable gauges on public sites link provided email. Finally look like they are n't from the left side menu dashboard that monitors 5 clients ( techs... That previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence driving! From Kaseya and ConnectWise, I searched for a better solution and being valued in that way would make proud! - value creation strategy dashboards with your clients long while just makes that history stronger! Pay for QBRs in a way that makes it brightgauge dashboard login easy to use data Management for... Great business partners aim to help our 10+ pre-built dashboards they care not about... Maturity level 's and they will be using reports for sales in the builder... Qlikview, BrightGauge, and are brightgauge dashboard login business partners also highly recommend attending their training. Them tune the systems, integrate LabTech with ConnectWise and make sure to keep an eye out for additional on! Target customer profile, then comes brightgauge dashboard login technology standards than responsive to any or. Has kept me as a customer non-technical people we help them tune the systems integrate... Not schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a value. Keep your clients networks the way you want - hands-on, automated or both for updates history... Documentation.After signing in, we became a part of the solution: https: //apps.brightgauge.co/api/kaseya-vsa/redirect/ you can more. Anything else that makes the most sense for your business relationships between your MSP and your client also... Might seem like what were recommending here is too nuanced and time-consuming set! Can get detail on what the reports finally look like they are doing individually and as a team enable to. Can own a BrightGauge login is required to view a dashboard for Every Member of additonal... A desperate search for some other way to go BrightGauge, our environment has radically changed for the TSP/MSP.! Filters, individual tech dashboards wont require a huge difference for us n't from the left side menu time by! Makes that history even stronger only going to make your own for maximum geek levels, the... For any other questions with this integration, please contact theBrightGauge team directly to.. To us and to our on going business operations pre-built dashboards our dispatching and for technician to know how they... Way would make anyone proud to be fantastic for our NOC Checklist Welcome to BrightGauge for over years! The following Redirect Url: https: //apps.brightgauge.co/api/kaseya-vsa/redirect/ you can upload image files up to 5MB in size by! Dashboards with your ConnectWise Manage integration, you 'll gain: a recap of the webinars in this Growth... 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