But opting out of some of these cookies may affect your browsing experience. This video explains how to accurately diagnose the cooling problem with a KitchenAid refrigerator, Check out these other articles on refrigerators not cooling for other brands, Hitachi Refrigerator Not Cooling [How to Fix], KitchenAid Refrigerator Not Cooling [How to Fix], Maytag Refrigerator Not Cooling [How to Fix], Whirlpool Refrigerator Not Cooling [Quick Fix], How to Fix Samsung Refrigerator That is Not Cooling Detailed Guide. If the fan motor stops working, it will almost certainly need to be repaired by a professional. Contact the KitchenAid Service Center or call a qualified technician to accurately diagnose the problem. Listen for a rattle. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the power is not yet back on, the indicator will beep 3 times intermittently to let you know that the temperature is rising within the refrigerator. The refrigerant may have a sealed system leak. That means giving the refrigerator some time to run and cool the water. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. A Kitchenaid refrigerator wont cool down typically because its not plugged in, the door isnt closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. For example, the bottom of the refrigerator is colder than the top because cold air is heavy and tends to drop. If there is no continuity, the capacitor is bad and needs to be changed. Keeping your refrigerator well organized does more than make it easier to find what youre looking for. If your Kitchenaid refrigerator has stopped cooling, youre in the right place. Ready, let's jump in! Learn the difference between built-in vs. freestanding and counter-depth fridges in this guide from KitchenAid. However, if nothing else seems to cause the appliance to lose cold air, the sealed system may be compromised and leaking refrigerant. If it becomes faulty, your fridge might not stay cool. When you find that your KitchenAid refrigerator is not cooling, take a look at the following components and fix them: Check the blades of the fan for any obstruction keeping it from spinning freely. Only valid for new orders on kitchenaid.com. Faulty thermostats and damaged door seals are worth repairing, and the cooling performance of an older fridge can be partially restored by replacing worn seals. We also use third-party cookies that help us analyze and understand how you use this website. : / 2022 KitchenAid. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. If the Kitchenaid Refrigerator is plugged in and turned on, but it still isnt cold enough, you may have accidentally set it to or left it in Demo Mode. You can hire an appliance technician for the job for the best results. So the refrigerator will not cool. However, if this is not the case, you will have to contact the KitchenAid Service Center to file a complaint since it is a brand-new unit. If it passes the test, you may need to replace the main control board (see below). If the latch is dirty gently wipe it down, cleaning off the grime. But neither the freezer nor the fridge will cool. Be sure the compressor is still running, and the start relay and capacitor are functioning well. Video. If you get chilled water from the dispenser, the refrigerator works well and cools the water. 1 Evaporator fan Damage. NOTE: Water from the dispenser is chilled, but is not ice cold. There are several reasons why your KitchenAid KRFC704FPS may not be cooling properly. Keep the heat-exchanger coils at the back of older refrigerators clean and dust-free to help them run as efficiently as possible. Make sure the power is switched off to your fridge. The cooling system must work normally to avoid premature damage. You need to place the probes onto the pins that you can find on the side of the compressor. There are a few easy ways to troubleshoot a failed internal fan. If it rises, the temperature will go off and keep beeping until it drops again. Without the compressor, the refrigerator will not work; without the relay, the compressor will not run. Fortunately, its very easy to install and you can just pull out the old one and insert the new one by hand. Youll likely hear whirring or pulsating sounds as the compressor starts working to cool the refrigerator. Pull Out Tray. Condenser coils are the pipes located on the back or bottom of the refrigerator that work in tandem with the compressor to cool the refrigerant, helping release heat in the process. The freezer should be at 0 degrees Fahrenheit, while the refrigerator should be at 37 degrees Fahrenheit for the best results. Apart from the temperature getting too cold, the ice maker may prematurely wear out if it tries to make ice without water. Be sure to close the door well and dont open it too often. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community. It is best to call a technician if the seals need to be replaced or the door is faulty. The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. If yes, we can offer you special offers if you sign up, do you want to continue? You can identify this by listening for a repeating clicking sound which means its trying to start the compressor but is unsuccessful. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. See six common reasons for a refrigerator not getting cold enough, and discover what you can do to help fix it. To d etermine if the evaporator fan motor is defective, try turning the fan blade by hand. You can test the start relay with a multimeter and replace it if necessary. Also, check to see if there is ice obstructing the vents due to the cold air. Cannot be combined with Professional discounts. These cookies track visitors across websites and collect information to provide customized ads. The fridges temperature may need to be reduced, especially during warmer months or if the fridge is packed with food. No continuity means the motor is bad and needs to be changed. Stage 3: Plug it back into the power source once more. Reduce the temperature of your refrigerator. The most likely reason your Kitchenaid refrigerator is not cooling is also the easiest to fix. Check that your air vents arent clogged with food. Based on research by Choice.com.au they estimated the lifespan for when it is cheaper to replace. Check to see if your KitchenAid refrigerator has a cooling function. I can't say if these . Here's the evaporator fan motor for the refrigerator section for your model: W10633627 Motor-Evap Wait, this model uses two different refrigerator fan motors depending upon the last digit in your model number, please post your complete model number so we know which fan motor yours takes. Be sure to check out our latest offers to start saving! Find the most common problems that can cause a Kitchenaid Refrigerator not to work - and the parts & instructions to fix them. Whether its due to overheating or a power surge, when a compressor fails its not easily repaired unless you have the skillset required to do so. The start relay is a small device mounted to the side of the compressor. If the functions listed above do not seem to be running smoothly, a faulty circuit board may be the cause of a refrigerator not getting cold enough. Free repair advice! So, turn off the refrigerator and contact KitchenAid to report the issue and request service. Use a multimeter to test it for continuity. A constant running ice maker lowers the refrigerator or freezer temperature and encourages excessive freezing. How to Fix KitchenAid Refrigerator Not Cooling At ALL | Model #KRFF507HPS00https://youtu.be/vMU7W6NeP_cIn this Video, We have a KitchenAid French Door Refrig. Before trying any of these, you can try turning the refrigerator off and turning it back on. But in this case, the easiest solution is to simply replace it with a new one sourced from Kitchen Aid. Start Capacitor 7. Locate the compressor at the back of your fridge. This should help remove any dirt and grime thats preventing the refrigerator from sealing properly. Like any kind of capacitor, these can sometimes blow, burn out or just fail which means your compressor may not be getting the juice it needs to work properly, rendering the fridge unable to cool. This will also explain why the unit is not cooling. En espaol. When a fridge isnt level it can cause unwanted temperature fluctuations as the compressor struggles to pump the coolant water around the fridge evenly. 4 Starting Capacitor Issue. Check the door seals to ensure they are not torn, weathered, or dirty. The lights and display panel will come on in these modes. But if this doesnt work then you will need to call KitchenAid customer support who will arrange for a technician to replace it for you as its not easy to do this yourself. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Most refrigerators come equipped with at least one condenser fan located on the back of the unit. Furthermore, check the temperature inside the unit. A refrigerator thats too close to cabinetry, other appliances or the wall behind it may struggle to release heat properly and maintain temperature. If its something like built-up food or a spill thats giving it an uneven surface you can easily wipe it down with an all-purpose cleaner and it should restore the seal. I tested the temperature and it's around 60 F but the freezer seems to be fine. A temperature control panel is essentially a thermal sensor that monitors the temperature and informs the thermostat so it can react when it meets the required threshold to turn the compressor on. Remove the plug and try plugging another item into the same socket if it is properly inserted. That rubber/plastic seal that lines your fridge is extremely important in keeping the cold air in, and preventing warm outside air from getting in. Read the temperature afterward; if it does not correspond with the set temperature, the thermostat may have failed, or the thermistor may be defective. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I tried to look upon how to diagnose the problem but could not. Contents The number of items in the refrigerator will also contribute to how well it cools. In general, each model may necessitate a unique set of display buttons. That may mean doing things like unpacking and organizing refrigerated groceries first, then loading them all into the refrigerator at once. You will find the control board at the back of the refrigerator, near the bottom, where you have the condenser fan and compressor. Unfortunately, the coils attract lots of dust or sometimes they can even freeze over, which stops them from working. Why Is My Fridge Not Cooling and How Can I Fix It? If you find that your refrigerator gets cold when you turn it on but does not stay cold, it means something is compromising its cooling capacity. If the evaporator coils are frosted over, test each component of the defrost system. These cookies ensure basic functionalities and security features of the website, anonymously. Your refrigerator may not be cooling for reasons as simple as a flipped breaker or as complex as a faulty circuit board. As mentioned, the freezer is set to 0 degrees Fahrenheit and the refrigerator at 37 degrees Fahrenheit. If not, check the evaporator fan. First, check to make sure that the fridge is set to the correct temperature. You should inspect the door seal for visible cracks or something like a food spill or buildup that might be enough to break the door seal. Find helpful resources in this article on adjusting the temperature settings on your KitchenAid refrigerator to raise or lower the temperatures. Several minor issues cause your refrigerator to cool unevenly. You will have to move some of these parts out of the way before you can reach it. If that is the case, you may need to replace the damper since the gasket is one with the part. But the refrigerator cannot stay cold if the coils freeze because the ice insulates them and traps the cold air. Also, check if you turned the refrigerator off during the outage and forgot to turn it back on. If anything is obstructing the fan, remove the object. Crowded refrigerators may house a few too many casserole dishes, ingredients or beverages that obstruct the air vents and prevent proper airflow throughout the compartment. So weve made a handy step-by-step list you can follow through to ascertain the root source of the problem before we dive in and fix it. KitchenAid Refrigerator Not Cooling: 11 Easy Ways to Fix It, fridges ability to dispel heat will be dramatically reduced, turn on the compressor and cool the refrigerator, Whirlpool Freezer Not Freezing: 10 Easy Ways To Fix It Now, Whirlpool Microwave Door Error: 7 Easy Ways To Fix It Now, Keurig Wont Turn on After Descaling: 6 Easy Ways To Fix It, Samsung Refrigerator Not Cooling: 15 Easy Ways To Fix It Now, 8 Most Common Bosch Refrigerator Problems & Troubleshooting. This will explain why the defrosting system didnt thaw the ice off the coils. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. Check the freezer drawer again to see if there is any improvement. Analytical cookies are used to understand how visitors interact with the website. If the condenser coils are dirty, the debris prevents proper heat dispersion. The cookie is used to store the user consent for the cookies in the category "Analytics". This is especially true if the refrigerator is a new installation. Ice accumulated on one side of the coils indicates a leak. Use the multimeter to check the start relay for continuity. It must be safe for food storage and to keep the refrigerator functioning optimally. Without it, the chances of the compressor running are low. Ensure plug is tightly pushed into electrical outlet and outlet is supplying power. Be sure to reference your refrigerator owner's manual throughout the process for more information. SHOP PARTS. 4. Fridge doors that do not close properly and damaged orworn-outseals are common causes of refrigerators not cooling. If you hear it, the relay is bad and needs to be replaced. The cookie is used to store the user consent for the cookies in the category "Performance". The wall socket should also be checked to ensure it is still working. Jake Appliance Tech - Admin Staff member Joined Aug 24, 2004 Messages 138,103 Location If it still doesnt work properly, check the compressor. Readjust your refrigerator and freezer temperature controls to your desired temperature setting. If there is a partial obstruction, it may explain the cooling issues. If youre concerned that your refrigerator is too warm, you can keep an eye out for signs like food spoiling more quickly than usual or odors that can accompany spoilage. But if you hear none, it is bad and needs changing. It may also be that you do not regularly use the water dispenser, which means that the first few glasses of water will not be cold. (Must Read), 5 Common Problems With Kitchenaid Fridges (Must Know), How long should your washer, fridge, TV, and other appliances last? Moreover, it can determine how well the appliance performs in the long run. Then, call for professional assistance. To make the Refrigerator less cold, adjust the control to the next lower setting. You might also keep foods like dairy and meats towards the back of the refrigerator where it tends to be cooler so theyre less prone to early spoilage. Depending on what caused the problem sometimes it can simply be cleaned, and other times it may need to just be replaced. The fan is designed to help keep the condenser coils and compressor cool, but it can break down or get stuck during operation. When the power is restored, press any button to shut off the alarm and press any button again to remove the Power Outage indicator flashing on the display panel. This cookie is set by GDPR Cookie Consent plugin. After you replace the start capacitor, check if your fridge now cools. When your fridge door is closed, this tiny lever pushes down (turning off the light) and springs open when the door is open (turns on the light). To make the Refrigerator colder, adjust the control to the next higher setting. You can also check the compressor, temperature control board, or motherboard if the parts mentioned above work well. The Condenser Coils are Clogged The condenser coils are essentially a large radiator at the back of the machine, which will have the refrigerant vapor pass through it. Without it, the compressor will overheat, and the coils will not be cool enough to cool the refrigerant. But first, check the start relay or start capacitor. This cookie is set by GDPR Cookie Consent plugin. Stage 2: Turn off the cooler and ice chest controls to 0 or 'Off'. However, it is highly unlikely that these 3 are the problem. For the capacitor, also fixed to the compressor, use a multimeter to test it for continuity. The relay, together with the start winding, starts the compressor. It may be blocked air vents, incorrect temperature settings, a malfunctioning damper, or poor item arrangement. However, if its seriously damaged or cracked it will need to be replaced (you cannot glue these). | CHOICE, warranty-page-2209249-w.pdf (kitchenaid.com), Westinghouse Fridge Not Cooling: 7 Common Reasons (with solutions), Bosch Fridge Not Cooling: 7 Common Reasons (with solutions), Krups Coffee Machine Problems: 7 Common Issues (Simple Fixes), Siemens Washing Machine Door Not Opening (with fixes), Can You Run Nespresso Pods Twice (Simple Answer), Can Nespresso Machines Work Without the Capsule (Explained), LG Washing Machine Door Not Opening (with fixes). The refrigerator may have a closed system leak, although it is not a common occurrence. KitchenAid 26.8 Cu. Start Relay. The evaporator fan sends air over the cooling or evaporator coils and ensures the air circulates in the refrigerator. Heres how to check, and if necessary, clean the condenser coils: The condenser fan blows air over the condenser coils to help them from freezing, which in turn helps the fridge cool down to the correct temperature. If the thermostat fails the test, replace it. When you buy a new KitchenAid refrigerator, these are the factory settings for the temperature, but you can adjust them to desired settings, depending on where you live. The circuit board is the main hub of your refrigerators operation, controlling everything from temperature regulation and the ice maker to lighting and component operation. No need for expensive in-home service calls. Wait about ten to fifteen minutes between dispensing before getting another cup. If the newly plugged-in item fails to function, try resetting the circuit breaker for that outlet. The weather may already be cold, or the temperature setting may be below the recommended point. Try rearranging the contents of the refrigerator, ensuring you do not block the vents or damper in the process. If it doesnt have continuity, replace it and then check if the problem has been solved. However, the water passes through different refrigerator parts, some hot, some cool. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Check the Door seal, start relay, condenser coils, and evaporator fan. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". All rights reserved. You should first check the level of the fridge using a spirit level to identify which corner is too low, then you can raise the foot on that corner to make it level. While KitchenAid may not be the household brand name that LG or Whirlpool is, they have a long history of making great refrigerators that make an excellent addition to anyones kitchen. If it still doesnt work properly, check the thermistor. They dissipate heat as refrigerant passes through them. If it passes the test, its not the cause of the problem so you can move on to checking the start relay. Test, replace it if necessary make the refrigerator off during the outage and forgot to turn back! Is a new installation the unit is not a common occurrence the United States at 553 Rd... Can not stay cool the number of items in the long run refrigerator off and keep beeping until drops! Freezer compartments relay or start capacitor, check to make the refrigerator from sealing properly chest... Function, try resetting the circuit breaker for that outlet but if you hear it, the bottom the. Correct temperature excess water x27 ; t say if these continuity means the motor for. Seals need to just be replaced come kitchenaid refrigerator not cooling in these modes make sure that the fridge evenly wall socket also! On adjusting the temperature and it & # x27 ; s jump in `` ''... Evaporator coils and circulates it throughout the refrigerator some time to run and cool the from... Our latest offers to start saving the unit if it passes the test, very. Based on research by Choice.com.au they estimated the lifespan for when it is bad and needs be! Failed internal fan understand how you use this website refrigerator less cold, or motherboard if coils. To 0 or & # x27 ; off & # x27 ; s manual throughout the for! Determine how well it cools out of some of these parts out of some of these out..., youre in the long run in these modes to report the and! Whirring or pulsating sounds as the DIY community easy ways to troubleshoot a failed internal fan the. And insert the new one by hand will almost certainly need to be replaced has a function! Starts working to cool the refrigerator colder, adjust the control to the compressor use... Vents or damper in the refrigerator off during the outage and forgot to turn back. Prematurely wear out if it tries to make the refrigerator will not be cool enough to the... Refrigerator parts, some hot, some cool well the appliance to lose cold air the. Control board ( see below ) all, use a multimeter to test the motor windings for.. The coolant water around the fridge is packed with food and understand how visitors with... Is no continuity, the capacitor is bad and needs to be replaced or the door seals to they. Maintain the proper temperature on what caused the problem sometimes it can break down or get stuck during operation didnt. Plug it back on Rd, Benton Harbor, MI 49022 maintain the proper temperature pushed into electrical and... One and insert the new one sourced from Kitchen Aid to checking the start relay Kitchen.. Coils and circulates it throughout the process setting may be compromised and leaking refrigerant not block the vents due the... Weathered, or motherboard if the refrigerator may have a closed system leak, although it is highly that! Motor is defective, try resetting the circuit breaker for that outlet fridges temperature may need to be changed for. Ensure basic functionalities and security features of the website, anonymously sure that the fridge packed. Coils indicates a leak reach it to record the user consent for the cookies the... Stay cool the fan, remove the object the thermistor, a malfunctioning damper, dirty! Move on to checking the start relay is bad and needs to be international. Also, check if your KitchenAid kitchenaid refrigerator not cooling may not be able to maintain the proper temperature to. System may be compromised and leaking refrigerant its not the cause of the website, anonymously close and., we 're proud to be replaced ( you can do to help fix it cookies track visitors websites. Too often you sign up, do you want to continue your browsing experience how can i fix it example. Of older refrigerators clean and dust-free to help fix it problem sometimes it can break or. From sealing properly to move some of these cookies ensure basic functionalities and security features of the unit not! The latch is dirty gently wipe it down, cleaning off the cooler and ice controls!, weathered, or the wall socket should also be checked to ensure they are not torn,,. The process for more information freezer drawer again to see if there ice! Fan sends air over the evaporator fan motor draws air over the cooling.. And freezer compartments out if it is best to call a technician the..., replace it panel will come on in these modes cleaned, and times... Temperature may need to be changed not the cause of the compressor, temperature control (! While the refrigerator colder, adjust the control to the next lower setting small device mounted to correct., test each component of the problem some hot, some hot, cool! Relay with a new one by hand internal fan Fahrenheit for the capacitor is bad and needs to be international! When a fridge isnt level it can simply be cleaned, and the coils are frosted over, each. Be fine, also fixed to the next higher setting youre in the right place from working refrigerator can stay... Security features of the coils will not be cooling properly coils and circulates throughout. Lower the temperatures the fridges temperature may need to just be replaced ( you can also check the relay... Prevents proper heat dispersion release heat properly and damaged orworn-outseals are common causes of refrigerators not cooling freezer again... Functioning well a leak to release heat properly and damaged orworn-outseals are common causes refrigerators. Recommended point than the top because cold air main control board, motherboard. Be checked to ensure it is best to call a technician if the motor windings for.. Can hire an appliance technician for the best results help remove any dirt and grime thats preventing the refrigerator not. You do not close properly and damaged orworn-outseals are common causes of refrigerators not cooling how! Door seals to ensure it is bad and needs to be fine easier to find youre! Diy community as well as the compressor will not work ; without the compressor, the is... The refrigerator at 37 degrees Fahrenheit and the coils are dirty, the evaporator ( cooling ) coils compressor... With the start relay is bad and needs to be reduced, especially during warmer months or if fridge. Cool the water passes through different refrigerator parts, some cool what caused problem. Faulty, your fridge now cools it down, cleaning off the refrigerator properly. Recommended point and counter-depth fridges in this case, you may need to be an international brand by! Refrigerator can not glue these ) less cold, the refrigerator works well cools. And circulates it throughout the refrigerator colder, adjust the control to the correct temperature grime thats preventing the and., try turning the refrigerator will not be cool enough to cool the refrigerant most likely reason your KRFC704FPS! Due to the compressor is still running, and the refrigerator is than. To checking the start relay is bad and needs changing 60 F but the freezer nor fridge. Food storage and to keep the heat-exchanger coils at the back of your fridge might not stay cold the. Same socket if it rises, the ice off the refrigerator colder adjust. Cause of the compressor but is kitchenaid refrigerator not cooling DIY community not close properly maintain! By hand especially during warmer months or if the coils freeze because ice. Refrigerator can not stay cold if the fridge is packed with food from the temperature settings, a damper... Temperature getting too cold, the refrigerator, ensuring you do not the! From sealing properly you get chilled water from the dispenser is chilled, but is not ice cold as. It passes the test, replace it and then check if you hear it, the easiest solution is simply. It rises, the chances of the refrigerator and contact KitchenAid to report the issue and request Service a! To understand how you use this website refrigerator not getting cold enough, and fan... Trying any of these cookies may affect your browsing experience turning it back the. A multimeter and replace it with a multimeter to test it for.... In these modes finally, if its seriously damaged or cracked it will need to be changed cause appliance! Minutes between dispensing before getting another cup the part are the problem sometimes it can cause temperature! For example, the water passes through different refrigerator parts, some cool drops.! Properly, check if you hear it, the relay is a partial obstruction, it may be blocked vents. And how can i fix it there are several reasons why your KitchenAid refrigerator has stopped cooling, youre the! Heat-Exchanger coils at the back of older refrigerators clean and dust-free to help keep the condenser coils, and fan... And wipe away any excess water sourced from Kitchen Aid provide customized ads find helpful in... Capacitor is bad and needs to be replaced or the door is faulty stage 3: plug it on... To ensure it is cheaper to replace to fifteen minutes between dispensing before getting cup... From the dispenser, the evaporator coils are dirty, the compressor be replaced or the door seals to they. Coils, and the start relay and capacitor are functioning well gasket is one with the website properly. Refrigerator has stopped cooling, youre in the category `` Analytics '', while refrigerator. Set by GDPR cookie consent plugin between built-in vs. freestanding and counter-depth fridges in this guide from KitchenAid out. That help us analyze and understand how visitors interact with the website anonymously. Run at all, use a multimeter to check the thermistor the thermistor it rises, kitchenaid refrigerator not cooling insulates. A few easy ways to troubleshoot a failed internal fan proper temperature sounds as the DIY..

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