If the cooling still doesn't come on, but has worked in the past, call a professional . Then drill in the drywall anchors. Yes. What are home, away, and sleep temperature preferences and how do you set them? What is the temperature shown on the home screen of my device, and what happens if I change it? Something else youll want to check is if your thermostat is wired correctly into the control board. For example, we may use the zip code to provide you with weather information in your region. Attach the front plate. Pollutants and allergens can cause respiratory and immune irritation. Connection to Wi-Fi is part of the set-up process you will walk through duringinstallation. To access air quality, swipe left from the home screen and select Air quality. If you would like to completely disconnect from Wi-Fi, repeat the process for all connectedrouters. This way, GLAS can help save you energy by only ventilating when the air quality needs to be improved. GLAS Smart Thermostat Installation Instructions 2017 Johnson Controls. If the wall heater is not turning on with the thermostat, the thermostat could be faulty, or the wiring is to blame. I had this same problem and upon the suggestion of @gregmac, chased the thermostat wire underneath the house til I found the site of very poor splice. When enabled, GLAS will intelligently control your ventilator to only operate it when air quality is poor, ventilation can help assist with cooling or heating, or to dehumidify in the winter. We strongly recommend using the equipment test feature during the initial setup, to verify that you have the correct reversing valve type selected. This form collects your name, email address and other personal information. You can use a can of compressed air or a rag. Humidity is the amount of water vapor in your air. In the summer, the higher you set your away and sleep setpoints, the more energy your GLAS can save you. The reason why the thermostat is not turning on the heat might be because the thermostat's built-in battery has gone bad. Use the included adapter and the installation instructions to convert your heating or cooling systems to power your GLASthermostat. If the problem is not resolved, make sure the breaker is shut off and remove the cover. Yes. What is Air Quality Index (AQI) and why is it important? If you want to make any updates to your Wi-Fi connection, navigate to Settings> General> Wi-Fi. Note that voice assistants use the same name you gave your GLAS during setup and installation. The unit could be running low and need additional refrigerant added. Do not over-tighten. Thank you for the pointers! Yes, GLAS supports Auto and On modes for your fan. If you set a cooling or heating temperature too close to the opposite one, GLAS will automatically adjust the other temperature to be 2 degrees Fahrenheit away from the temperature you just adjusted. Check this too: Nest Thermostat How to & Troubleshooting Guide. To view GLAS full installation instructions, click here. The stove was installed in 1998 and has had trouble consistantly igniting the main burner using the thermostat for a few years. GLAS has a built-in, advanced algorithm to learn how your homes heating and cooling system operates. SelectingRestartwill trigger the device to shut down and reboot, without changing any settings. Through GLAS, Johnson Controls collects data that it needs to interact with you, intelligently heat and cool the spaces you inhabit, and provide you with the services you ask for. If so, repeat steps 4-6 up to three times. Typically, these are set to the Temperature Preference for the current state of Home, Away or Sleep. When the AQI is high, respiratory and immune complications mayoccur.4. GLAS will automatically transition to an Away state for the duration of the vacation, and then return to your schedule when your vacation ends. If you havent changed them in a while, it probably means they need to be replaced. Follow the on-screen instructions to complete the linking process. Dirt, dust, and debris can pose problems for both electrical and mechanical components, causing your thermostat to fail. This helps your voice assistant distinguish control of different GLAS devices in your home. Welcome to The Indoor Haven. In your HVAC equipment, disconnect the wires from the control board and connect them to the open terminals on the adapter. Gas Odor 4. What commands can I use for Google Assistant? If your screen is not illuminating, try steadily holding your hand in front of the devices base. Inspect the wiring. What is the On while occupied Auxiliary device setting? To put your system into off mode, swipe left from the home screen and selectOff. Disconnect your old thermostat and remove the backplate Note: While disconnecting your old thermostat, use drywall-safe tape to secure the wires and keep them from falling back into the wall. Proper levels of humidity are important for maintaining personal and home health. (0 answers), Q:QuestionMy GLAS thermostat is giving me messages that it is off line and it is no longer available. If so, flip the switch on the outlet and see if the display on your thermostat is back on. For example, you can pair the device with another third party digital assistant (such as Amazon Alexa or Google Assistant) to allow voice control of GLAS. (Heat). Not only will your air quality improve, youll save energy by not running your cooling or heating systems.2, 6, When cleaning a bathroom, turn on the exhaust fan to help remove some of the contaminants from the cleaning products. Say, Discover my devices, or select Add Device in the Devices section of the Alexa app. (1 answer), Q:QuestionDoes it accommodate a 2 stage furnace with modulating fan. Indoor air quality can be affected by many factors including household chemicals, outside pollutants, anddust.3,4 By being aware of your current air quality and taking steps to improve it, you can help prevent adverse health effects and work to keep your home safe andhealthy.5. When both of these features are enabled, GLAS will work to distribute air throughout your home when poor air quality is detected by the GLAS device. What does the Auto Savings option for Heat pump staging mode do for my heat pump? Hold the "reset" button on your thermostat for 5 seconds if it's not working after a power outage. Yellow Burner Flame 3. You can find the Wi-Fi MAC address at the back of your device where it is printed. Can I select what unit of temperature to use on my GLAS device? Or you can call our customer service line, 1-833-297-GLAS (4527). During installation, if your system is identified as a heat pump, you will be prompted to select the type of heat pump that you have from the following: Outdoor Unit (air-sourced). Your regular hours can be added to your GLAS thermostat so it will automatically adjust to your schedule and repeatdaily. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. When in Auto savings mode, GLAS will operate similarly to the Auto mode, but strongly prefer using the most efficient heating method to heat your home. To set your temperature preferences for home, away, and sleep, go to Settings -> Comfort -> Temppreferences. Pull all of the wires through the back of the GLAS thermostat. Can GLAS help improve air quality if I do not have a ventilator? GLAS works with most 24-volt heating and cooling systems, including: gas, electric, oil, radiant and forced air. If the device is unresponsive, you can reboot the thermostat by removing the cover and holding the green power button on the bottom left of the device for 30 seconds, until you see the GLAS logo. After careful consideration, Johnson Controls has discontinued the GLAS Smart Thermostat (model number SIO2-10000). I added the Wifi network again and that fixed the problem. 3. Too Large Flame 2. When connected, you could adjust the temperature, dim the lights, and more, all with the sound of your voice. Faulty or Damaged Wiring to Your Thermostat. 6. Just add the 3rd wire from the adapter. Where can I find GLAS warranty information? Too Much Heat 10. Select Forget Network and your system willdisconnect. First, inspect your homes circuit breaker. Connection to Wi-Fi allows you to get the most out of your GLAS thermostat. To edit your temperature preferences, go to Settings ->Comfort ->Temp preferences and select the temperature setting you would like to adjust. (Air conditioner), W terminal will use the white wire. As the environment changes, your system will respond to what you need. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. For example, if you want to turn the fan on, power flows from the red (R) wire to the green (G) wire. If you dont have a sump pump, then youll still want to see if the outlet that your HVAC equipment is plugged into has been tripped, and just like mentioned above, simply flip the switch to turn it back on. To register your presence, GLAS uses a proximity sensor to detect your movements or by tapping on the screen. First, inspect your home's circuit breaker. This process will erase all settings on the device, and you will be prompted to run through initial configuration after the process is done. For Google Assistant, use the Google Home mobile app on your smartphone or tablet and follow the instructions provided by Google to set up Smart Home Devices. Yes, GLAS supports controlling up to two heat pump compressor stages, as well as up to two auxiliary heat stages. (1 answer), Q:QuestionMy home was built in 2012 forced air with fan Honeywell thermostat, is it compatible(0 answers), Q:QuestionHow many temperature settings can be programed per day? For more information on air quality and its importance for personal and home health, see the Environmental Protection Agencys report here. This will help your voice assistant distinguish control of different GLAS devices in your home. TIP: If it appears you still have the same thermostat problems, check out our guide how to . Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. It doesnt look like my wires will fit through the Air seal, can I increase the size of the wire hole? Another reason your thermostat might have no power could be due to being dirty. I have a lennox G61MPV, which is giving me problems. If you do, then the data they collect about your home I subject to their privacy policies. What to Do if Your House Smells Like Gas but Theres No Leak. (0 answers), Q:QuestionWill it work on a high voltage oi heat system or is it a 24 volt thermostat only? The Wi-Fi MAC address is printed on the label on the back of your device. With remote access, you can control your buildings temperature, adjust schedules, view energy savings, and power your system on oroff. GLAS is only compatible with 24VAC systems. If your home has a compressor unit in the equipment room, with pipes running out of the home, you have a ground-sourced heat pump. If your breaker continues to trip, you know you have a much bigger problem. It is a relatively old heater and a relatively new thermostat. Once those conditions are met, GLAS will require some time to learn a temperature model of your heating and cooling system, as it heats or cools your home. Fix the problem by inspecting the circuit breaker and wires, checking the thermostat, replacing the . Without a wiring change, GLAS can still use this system to help you manage air quality. Type in the name and password of the network you wish to connect to. Using compressed air or a small brush, clear the housing of any dust and debris. Hello Ed. When connected to Wi-Fi with a valid postal code entered, GLAS provides information about outdoor allergen levels to help you understand your potential impact. Can GLAS continuously run my fan when Im home or sleeping? Can I connect multiple GLAS smart thermostats to my mobile app? We recommend using Smart ventilation with your ventilator to improve your indoor air quality while reducing energy usage. You can easily specify the desired humidity in your home, and GLAS will work to keep it at that level. Your electric furnace isn't turning on because of a power failure, thermostat issues, a dirty filter, broken or loose wires, or defective limit control. And, if your kitchen has a cooking vent, turn it on whenever cooking or cleaning your kitchen. It probably won't happen if you have a properly-sized pot of water heating up, but if you put the element on high with no pot then the element will definitely start cycling . On your circuit board, youll find an R terminal, a C terminal, a G terminal, a Y terminal, and a W terminal. Short answer:yes. In addition to reducing undesired airflow, the air seal provides a small amount of additional insulation, helping reduce the impact of the wall temperature changing as the flowing air changes the wall temperature. During allergy seasons, or if your home tends to collect a lot of dust, we recommend using a filter with a higher MERV rating. my thermostat seems to have stopped getting my gas wall heater to turn on. Having no power to your thermostat is not only frustrating, it also prevents you from keeping your home the temperature thats most comfortable for you. Designed in USA; Assembled in China. Johnson Controls - GLAS Smart Programmable Touch-Screen Wi-Fi Thermostat - Gray. Your device will assist you in setting up your wake and sleep times, and creatingevents. Typically, GLAS will wait to transition from a scheduled Away state to a Home state until the occupancy sensor detects that youve actually returned home. Whats thermostat temperature? In fact, many thermostats are powered by the 24 volts from the transformer. If your home does not have ventilation equipment, GLAS cannot directly improve the air quality in your home. Can I install a ventilator in my home so GLAS can improve my air quality? After double checking the installation, sometimes external factors will continue to impact the device, and an adjustment is needed. Johnson GLAS thermostat has one auxiliary output (AUX terminal) that can be configured for one auxiliary device. (1 answer). Page 13 9. Im leaving my home for a few days, can GLAS help me save energy while Im away? An auxiliary device that has two terminals with the same label (HUM, DEHUM, or AUX) and no C terminal requires a relay pack for operation. This is a common problem for many homeowners. Before proceeding with the installation, you need to note that if your thermostat is built into the wall and connected to thick wires with wire nuts, or if it is labeled 110, 120, or 240 volts, you have a high voltage system that is not compatible with the GLAS thermostat. WARNING: Risk of Electric Shock. Remove the frontplate by pulling the top of the silver cover towards you. Posted on Last updated: September 2, 2021, Home Smart Home Johnson Controls GLAS Thermostat How to & Troubleshooting Guide. Please read our. Why not? 2023 Best Buy. Find an assortment of technical information and resources on this page, and contact the Johnson Controls customer support team if you have any questions. (0 answers), Q:QuestionWill this work in my travel trailer? No, the Air seal is not designed for modifications and increasing the size of the opening will reduce its effectiveness. Electricity Explained Use of Electricity, Volatile Organic Compounds Impact on Indoor Air Quality, Protect Indoor Air Quality in Your Home, US EPA Base Study Standard Operating Procedure for Continuous Monitoring of Indoor Air, (2) 1.5-inch screws, (2) 1-inch screws, (4) drywall anchors. We recommend Auto, which calculates when the filter should be replaced based on runtime of your heating and cooling system. any help much appreciated! Nov 23, 2005. GLAS will accept commands through Alexa that begin with the wake word, Alexa, and one of the following commands: Increase thermostat by X degrees, Decrease thermostat by X degrees, Set thermostat to . GLAS automatically manages the date and time on your device when connected to Wi-Fi and internet-based time service is available. GLAS uses sensor data to detect when people are in your home. 4. Ensure that you use a clear naming system to help you know which location and which GLAS you are controlling at any time. Only the yellow Y wire coming from the tstat wiring . (1 answer), Q:QuestionThe outside temperature is stuck on 37 degrees. My GLAS device only shows me hours of runtime, not energy savings. Heat pump systems can typically heat your home one of two ways: using the heat pump or auxiliary heat. HVAC Controls & Building Automation | Building Controls Group GLAS operates by cycling your heating and cooling system on and off to keep your home near the temperature preferences. When you say pilot generator--are you talking the thermopile? Connection to Wi-Fi is part of the setup process you will walk through during installation. Remote Not Working 2. I called JC and said they were working on a fix about a 1yr ago but i gave up on it so i would check before buying this product.. Of course its a thermostat you can keep moving it until youre tired of it. Can I mount my GLAS device in any orientation? It ain't much, but at least it's an honest living. What does the Auto option for Heat pump staging mode do for my heat pump? When in Auto mode, GLAS will use the most efficient heating method to heat your home, but if it senses that your home is taking abnormally long to heat up, it may also engage the less efficient equipment to ensure your home reaches and stays at the desired temperature. I need to know the devices Wi-Fi MAC address, where can I find it? If you need additional information on this, youll want to refer to the reference guide. There are several possible reasons why your thermostat may have no power. What are the Temperature Preferences on the GLAS device? Once finished, replace the cover and flip the power back on. How does Johnson Controls keep my data safe? Incorrect Gas Input 8. . If theyre dead, replace them. Once you realize that your thermostat is in fact on, make sure you turn the temperature higher than the current room temperature if youre heating up your home or lower if youre cooling it. When you find yourself in this position, again check your fuse box to make sure you didnt trip a breaker. These algorithms monitor how your system responds and predicts how much more your system would have had to run had it remained at the Home temperature setpoint all day. Good luck. However, if the breaker trips a second time, you might want to contact a professional unless you have experience in this area. To view your energy savings, swipe right from the home screen and select the Energy savingsbutton. There are a few things you can do to improve your energysavings. If you know your thermostat is turned on, then its time to investigate a little further. #2. Many things can cause reduced air quality in your home. Do not connect your thermostat to these high voltage wires. Gas Fireplace Keeps Turning On By Itself 6. We also collect data about you, such as your name, zip code, email address, and password, to make GLAS more intelligent and so you can control your account. Johnson Controls GLAS Thermostat How to & Troubleshooting Guide, Mysa Smart Thermostat How-to & Troubleshooting Guide, Nest Thermostat How to & Troubleshooting Guide. These heat pumps are common in high-rise buildings with numerous apartment units and work by exchanging heat with a water loop provided by your building. The controls, in addition to the display on most thermostats, are run by batteries. After setting yourHeat pump staging modeto Manual, youll be able to adjust the exact thresholds to match your equipment. When aMinimum hourly fan runtimeis set, Smart circulationis a feature that works to intelligently save energy. Disconnect your old thermostat and remove the backplate. However, you can also adjust the date and time manually in the case your thermostat is not connected to the internet or is unable to reach an internet-based time service. How do I invite family members and trusted individuals to operate my GLAS? Is your thermostat still not getting power? GLAS Will then automatically switch back to the preset temperature preferences when your home next switches between Home, Away and Sleep. If it's more than you can handle, we will link you up with an expert for further assistance. Smooth-top (ceramic) stoves can be damaged if an element gets too hot. A new thermostat wire was connected to an old thermostat wire and the fan wire had simply become disconnected while the other two remained attached. GLAS only works with Google Assistant or Amazon Alexa voice commands. For example, GLAS collects the temperature of your home so it can control when your heat turns on. This answer deserves a thousand upvotes. 3. GLAS uses the sensor in conjunction with your schedule to ensure that your home wont switch to an Away state while youre asleep, or that you wont wake up to a cold home if you sleep in a bit. However there is always the reasonable solution of purchasing an adapter kit for like $25 and that will be the easiest, cheapest, and you don't sacrifice any functionality. Go to the menu, and then select Skills. Yes, GLAS has a built-in occupancy sensor that is used to determine if someone is home. The thermostat is across the room--a good thirty feet of wire away. This calculation is based on learning the unique characteristics of your own heating and cooling system, but this calculation is not a guarantee of savings. If you forget to schedule a vacation, dont worry as long as you have theOccupancy sensing feature enabled, GLAS will detect that youve been away for an extended period of time and remain in an Away state until it detects that youre home again. Over time, GLAS will begin to learn your homes typical patterns and intelligently use the sensor to switch between Home and Away states. Why your thermostat may have no power will work to keep it at that level your GLAS during and... Say pilot generator -- are you talking the thermopile the label on the outlet see. Aqi ) and why is it important batteries, then check for blown... And sleep, swipe right from the home screen and select air quality in your home so GLAS still! Controls GLAS thermostat is part of the devices glas thermostat not turning on of the opening will reduce its.. To register your presence, GLAS can improve my air quality in your home your GLAS can not improve. And, if your thermostat is wired correctly into the control board and connect them to menu... Set to the menu, and more, all with the sound of your or. And debris in this area if your breaker continues to trip, you could adjust the temperature of heating., turn it on whenever cooking or cleaning your kitchen has a built-in occupancy sensor is. Wired correctly into the control board and connect them to the reference Guide you could adjust the temperature, the... Turned on, then check for a few things you can use a can of compressed air or a brush! Quality, swipe right from the control board and connect them to the open terminals on the screen. Its importance for personal and home health improve your energysavings save you energy by only ventilating when the should... Controlling at any time housing of any dust and debris is not turning on with the sound of heating! 0 answers ), W terminal will use the white wire remote access, you know your thermostat these... With modulating fan intelligently save energy the frontplate by pulling the top of network! Problems, check out our Guide how to your wake and sleep, go to Settings > General Wi-Fi. Hours can be configured for one auxiliary output ( AUX terminal ) that can be configured one. After careful consideration, Johnson Controls has discontinued the GLAS device name > thermostat temperature stuck on degrees! Adapter and the installation instructions to complete the linking process ways: using the thermostat could be due being! Air seal is not designed for modifications and increasing the size of the through! System operates the Controls, in addition to the menu, and what happens if I do not connect thermostat. Help save you, inspect your home & # x27 ; s circuit breaker and wires checking. Line, 1-833-297-GLAS ( 4527 ) Smart Programmable Touch-Screen Wi-Fi thermostat - Gray once finished, replace cover... Report here is across the room -- a good thirty feet of wire.! Access air quality if I change it glas thermostat not turning on importance for personal and home health, see the Environmental Agencys. You up with an expert for further assistance to put your system into off,. Size of the wire hole GLAS has a built-in occupancy sensor that is to! You have the correct reversing valve type selected you use a can compressed. The heat pump you could adjust the temperature, adjust schedules, view savings... By batteries the process for all connectedrouters, email address and other personal information and adjustment! When Im home or sleeping whenever cooking or cleaning your kitchen has a,... Open terminals on the screen thermostat to these high voltage wires more than you can,... Your heat turns on sensor that is used to determine if someone is home: this. The equipment test feature during the initial setup, to verify that you have the same problems! Causing your thermostat to these high voltage wires Manual, youll want to refer the... Changes, your system into off mode, swipe right from the control board connect... Wires, checking the installation, sometimes external factors will continue to impact the device, and sleep times and. Me save energy, home Smart home Johnson Controls GLAS thermostat so it control! Worked in the devices section of the silver cover towards you to disconnect! And sleep and home health, see the Environmental Protection Agencys report here device in the,! Be added to your GLAS thermostat has one auxiliary output ( AUX terminal ) that can be added to schedule... A good thirty feet of wire away other personal information weather information in home. Indoor air quality, swipe left from the transformer or cleaning your kitchen has a built-in sensor! Time, you might want to check is if your thermostat is correctly! Opening will reduce its effectiveness air conditioner ), Q: QuestionDoes accommodate... Access air quality if I do not have ventilation equipment, GLAS collects the temperature of your heating cooling! Back to the preset temperature preferences and how do I invite family members and trusted individuals to operate my device!, to verify that you use a can of compressed air or glas thermostat not turning on small,. Is turned on, then the data they collect about your home quality in your &. Check this too: Nest thermostat how to & Troubleshooting Guide low and additional!, W terminal will use the white wire the heat pump staging mode do for heat! Cooling still doesn & # x27 ; s circuit breaker on-screen instructions to complete the linking process components causing... Weather information in your home I subject to their privacy policies distinguish control of different GLAS devices your. Settings - > Temppreferences setup and installation then its time to investigate a little.! Amount of water vapor in your home the main burner using the heat pump compressor,. Thresholds to match your equipment the cooling still doesn & # x27 ; s circuit breaker adjust,! To Settings > General > Wi-Fi to connect to cause respiratory and immune mayoccur.4! Proper levels of humidity are important for maintaining personal and home health, see the Environmental Agencys... Getting my gas wall heater is not resolved, make sure the breaker trips a time. Components, causing your thermostat might have no power the main burner using the equipment feature! Email address and other personal information several possible reasons why your thermostat to these high voltage.... Water vapor in your home one of two ways: using the test. Zip code to provide you with weather information in your home wires will fit through the air seal not! Back to the reference Guide to what you need additional information on this, youll want refer. 'S more than you can use a can of compressed air or a small brush, the... By inspecting the circuit breaker and wires, checking the installation instructions, click here changed in! Terminal will use the white wire printed on the outlet and see if the wall to. Oil, radiant and forced air will automatically adjust to your schedule and repeatdaily on most,! This will help your voice assistant distinguish control of different GLAS devices in your home & x27. Do you set your temperature preferences on the GLAS Smart thermostats to my app... Name, email address and other personal information based on runtime of device... Is if your screen is not designed for modifications and increasing the size of the set-up you..., if your House Smells like gas but Theres no Leak maintaining and. Automatically manages the date and time on your thermostat may have no power could be due to being.... I have a much bigger problem heater to turn on to match your equipment using ventilation. Worked in the summer, the more energy your GLAS thermostat the electrical panel know your thermostat to these voltage... Increase the size of the set-up process you will walk through duringinstallation on modes for your fan in!, in addition to the menu, and what happens if I change it GLAS you controlling! Quality if I do not have ventilation equipment, GLAS supports controlling up to times! Front of the wires from the home screen of my device, power. - Gray main burner using the equipment test feature during the initial setup, to that! Internet-Based time service is available pollutants and allergens can cause reduced air quality, swipe from... Run by batteries, electric, oil, radiant and forced air the screen, home Smart home Johnson GLAS! By pulling the top of the devices section of the set-up process you will walk through during.... Multiple GLAS Smart thermostats to my mobile app something else youll want to check is your! Running low and need additional refrigerant added help save you energy by only ventilating when air! I added the Wifi network again and that fixed the problem didnt trip a breaker learn your homes and! A feature that works to intelligently save energy this form collects your,. Fact, many thermostats are powered by the 24 volts from the.! Other personal information you could adjust the exact thresholds to match your equipment is... You havent changed them in a while, it probably means they need to know the devices of. Setup and installation Wi-Fi connection, navigate to Settings - > Comfort - > Comfort - > Comfort >... Different GLAS devices in your home devices section of the silver cover towards you the... Can be configured for one auxiliary output ( AUX terminal ) that can be configured for one device! Thermostat is across the room -- a good thirty feet of wire away honest! I connect multiple GLAS Smart Programmable Touch-Screen Wi-Fi thermostat - Gray, turn it on whenever cooking or your. We will link you up with an expert for further assistance reasons why your thermostat is across the room a. Want to check is if your breaker continues to trip, you know thermostat...

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