3. I put in a support request with TCL and they were very quick (couple of hours) to respond. It is amazing to me that they did not include a simple reset button on the TV, but at least there is a process. You will find the aspiring button of the remote inside the battery compartment. Upon checking with our supervisors, the software on the link I provided is already outdated which is why it was removed. 4- Four step: Check that the Wi-Fi connection is activated, if it is not activated. Once your remote is paired you can perform some basic settings like language, connection with the router, display settings, and account settings from the on-screen setup instructions. Ways to reset TCL Roku TV to Factory settings, Method 2: Resetting the TCL Roku TV with black screen. This is done by pressing and holding the play/okay button on the remote control for five seconds. Your remote is paired to the TV. Settings Menu In such situations, resetting your TCL Roku TV is compulsory! Sometimes, when using a TV, you might encounter strange issues like a screen not displaying, freezing on the logo screen, or the TV not responding to the remote control. A power cycle can take care of issues that occurred due to an accidental setting change that either you made or was done automatically made that caused the TV to turn black. Select Factory reset everything. Select the "Factory Reset Everything" option. The LED indicator will flash after 20 seconds. How to Factory Reset Your TCL TV - YouTube 0:00 / 1:56 Intro How to Factory Reset Your TCL TV Juan Camacho 111K subscribers Subscribe 50K views 2 years ago #TCL #Reset #Factory In this. You will see two options on the screen Cancel and Factory Data Reset. You can use the reset pinhole or button at the back to reset your device. Turn off the TV. It will result in the removal of menu preferences: account details, personal data, network connection, and stored settings. In the beginning, using a thin and straight pin like a straightened paper clip, press and hold the RESET button on the TV's side panel. Enter the code on the screen to proceed with the factory reset. I talked to TCL support and did quite a lot of research online, and tried a whole lot of fixes. Turn on the TV and proceed through Guided Setup. However, if the TV has been physically damaged or modified, the warranty may be voided. The TCL TCL Serie C64 4K QLED 50" 50C649 Dolby Vision/Atmos Google TV 2023 TV is a model with QLED technology, a screen diagonal of 127 cm, a screen resolution of 3840 x 2160 pixels, an aspect ratio of 16:9, 3 HDMI ports to connect a Blu-ray player, DVD, a game console, etc., Ethernet port to connect to the internet . A factory reset returns the TV to its original, out-of-the-box state. How to factory reset a TCL Roku TV using a remote control. Using a straightened paper clip or ball-point pen, press and hold the recessed RESET button on the TV connector panel. So, if you cant find the reset button, how can you reset your TV? Continue to hold the RESET button for approximately 12 seconds.When the reset cycle completes, the status indicator comes on dim. More about him. Your computer overheating can make it turn off. Select the option linked devices, and unlink the specific device you are no longer using. A factory reset returns the TV to its original, out-of-the-box state. Restore TCL TCL Serie C64 4K QLED 85" 85C645 Dolby Vision/Atmos Google TV 2023 without the remote control. (remove all other files in your USB drive. Fair use is a use permitted by copyright statute that might otherwise be infringing. Enter your model number and it will tell you everything about your model. Release the RESET button. This means that the hardware components of the device, such as the processor, RAM, storage, and other components, will not be affected by a factory reset. You need to unlink this device from your account if you are selling this TV or giving it away to someone else. If you reset your TV, it will return to its default settings, which means that all of the customized settings you have made, such as changing the display or audio settings, will be lost. How to Connect a Cable or Satellite Receiver to your TCL Roku TV How to Connect an Antenna to your TCL Roku TV How to Connect Your TCL Roku TV to Wi-Fi Register Your Product Electronics Recycling PRODUCT DOWNLOADS Can't find what you're looking for? Select the "General" option and then select "Factory Reset. SERVICE INTERRUPTION: YouTube and YouTubeTV apps not loading properly - RESOLVED, 2/27/2023 2:30PM. At some point, somebody has setup a restricted settings PIN. Now, press and hold the reset button for about 20 seconds using the pen. Yes No Once completed, you must repeat the guided setup, reconnecting to the Internet, re-linking your Roku account, and reloading streaming channels. What is the market for this TV? For a list of official Android TV and Google TV devices please visit the Android TV Guide - www.androidtv-guide.com. Open the battery compartment and press the button. You need to have a pin or pen to press this button. Abdul Kader, a handy guy and experienced founder of a Smart TV repair shop in Chandpur, Bangladesh. Switch on your TCL TV and press the "Home" button on the remote. To perform a factory reset on your TCL Roku TV, Select Settings Scroll down to find and select System Go to Advanced system settings > Factory Reset. Then: Reproduce the exact situation again and confirm that the issue has been fixed. Here are the detailed step-by-step guidelines: Resetting a TV using the remote control is quite simple than the manual method. How To Reset Hisense TV Without Remote In 30 Seconds [2023], How To Restart Firestick/Fire TV When Frozen? To reset your TCL TV: Press the ' Settings ' button on your TV remote. All in all, TCLs Android TVs and their newer Roku TVs are a great choice for your first smart home entertainment system. Navigate to the System menu. Include photos, documents,, Chat With A Technician For Personalized Help, https://www.youtube.com/embed/0gA05BX9Z9w, Roku TV is to navigate the screen and follow the instructions via remote, You want to get back the original factory or default settings, You may face a network connectivity issue, Sometimes a lagging or freezing issue occurs in the TCL Roku device, You need to erase your preferred settings, You can perform a factory reset from the settings menu by navigating through the screen, Jump to Home Screen by pressing the Home button from you Roku Remote, Scroll up and down, and go to the settings menu, Select the option settings by pressing Ok, From this menu choose the option System, From the available menu select the option advanced settings, Locate the reset button or pinhole on the device, Press and hold the reset button for a few seconds until a black screen appears, Many newer models have the indicator light that blinks to indicate that reset is complete. Once you correctly complete the combination, the TV will begin its restart. If the TVs reset button doesnt work, try unplugging the TV from the power outlet for a few minutes and then plugging it back in. If your TV is in restricted mode and you have forgotten the password, the only way to exit this mode without the password is by replacing the board on the TV. A black screen can be a sign of a more serious underlying problem, and identifying what that issue is is the first step to troubleshooting. He is mainly an expert in understanding and repairing different types of issues with Smart TVs and providing helpful insights on how to keep them in good working order. How to Fix a TCL TV That Won't Turn On From the TCL Android TV remote control, press the Settings button Scroll to More Settings > Device Preference > Reset Select Factory data Reset on the Factory data Reset warning screen Select Erase Everything A pop-up message will be displayed, enter the specified PIN, then click OK The TV will restart automatically. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. However, If you cant enter the TVs settings menu or experience a black screen issue, the second option can be helpful. You will find it in the manual. A menu will appear on your TCL TV screen. If your HDMI cable is getting old, Id suggest getting a replacement. There is another way to power cycle the TV if the method described above doesnt work. Sometimes the TV is not the only thing that can stop working. I documented what I found in detail to make this guide to help you fix your TCL TV showing a black screen. Then, let go of the MENU button The TV will update automatically with the software. No, once you set the restricted settings PIN on this TV, youre stuck. No, using the reset button will not void your warranty. The easiest way to fix a TCL soundbar that is not working is to perform a factory reset. It is quite normal and does not indicate any errors. I dont care if the TV is completely reset. Scroll down to Factory Reset. Press and hold the MENU button on the TV (should be under the TCL logo and LED indicator) Plug the TV's back into the wall outlet. To do so, you must enter the settings and locate the reset option. [Quick Ways]. Press and hold the MENU button on the TV (should be under the TCL logo and LED indicator). However, If your TV has a valid warranty, contact TCL customer care and explain your issue to them. Q: Will using the TCL TV reset button affect my warranty? This is an Android style, not a Roku one. Select Network Update from the box that is displayed. Here is the response: EDIT: See update in original post. It is possible that your TV might get into a state where you cannot access the various menus, including the menu option that lets you perform a factory reset operation. When the factory reset option appears, press the okay button on the remote control to confirm. Remember, resetting your TCL TV will erase all your personalized settings and restore the TV to its default factory settings. Connect with the Expert via email, text or phone. Enter the code for TCL TV. If after performing the above steps the TV still is experiencing freezing issues then you should consider reverting the TV back to factory settings. (adsbygoogle = window.adsbygoogle || []).push({}); In short: to reset your TCL Roku TV, locate the reset button at the back of the TV, then press and hold that button using a pen for about 20 seconds. Don't panic. Once the logo appears, let it go. Press the right arrow button and select Power5. Once the logo appears, you can let it go. To reset a TCL TV, press the 'Home' button on your remote and go to 'Settings' > 'System' > 'Advanced System Settings' > 'Factory Reset' > 'Factory Reset Everything.' Once you complete these steps, enter the code displayed on the screen and agree to start the reset process. It looks like a tiny hole that only a paperclip can enter. Related Topics: Resetting VIZIO TV | Resetting Toshiba TV, Tech Support 24/7 Ask a TV Repairman Online Connect with the Expert via email, text or phone. Follow the instruction below to reset TCL tv. If you have made personalized changes to your TCL TVs settings and want to return it to its original factory settings, resetting the TV is the way to do it. so it wont let you get to settings inside android TV without a PIN? Enter the PIN displayed on the screen and press OK. If you reset your TV, you will need to set it up again as you did when you first purchased it. We confirmed that both YouTubeTV and YouTube channels/apps are now working. This method of factory reset is also called a soft reset. Typically, the reset button is located on the back of the TV, close to the power or input ports. To check whether your model supports Recovery mode, go to the System Info page from the settings menu. Another reason can be that the TVs backlight is failing. People on forums online had reportedly fixed their black screen by either enabling or disabling the Fast Start option of the TCL TV. To reset the TCL Roku TV to its original factory settings, you need to press and hold the "Reset" button for about 10 seconds. Select the System option. Locate the Home button on your Roku remote. Then unplug your TV and press and hold the power button for 2 minutes. Restoring factory default is a way that takes you back to the default device setting and allows you to take an entirely new start. In this video, we show you How to Restart Your TCL Roku TVWhile troubleshooting, you might be required to restart your TCL Roku TV. Q: Will resetting my TCL TV fix any issues Im having with it? If your TCL TV won't turn on, make sure all cords are connected properly. Change the Instant power on setting as applicable. After 30 seconds, plug the TV back. Plug the TV back in and plug back the power cable. The screen will provide a code. Youll see a pop-up box asking for the pin code. Press the right arrow button and select System Restart6. If the TV does not turn on or respond to the reset button, try unplugging the power cord and plugging it back in. It also unlinks the device from your Roku account and removes all the apps and channels you previously had. To help you locate the reset button on your TV, here is a photo that shows the buttons location: As mentioned, in some newer models, especially TCL Android TVs, you might not find any button to reset your TV. Ive also gone into detail about how to Reset your TCL TV. Was this article helpful? 2023 TCL North America. You can force the TCL 32ES560 TV to reset and this guide will show you how to do it in the easy steps below. You need to enter that code. Dont let the reset button until you see the TCL TV logo appears on the screen. Select Advanced system settings. Other possibilities include a software bug in the TV or the device you are using with the TV. Once you find it, take a ballpen. Q: What is the difference between resetting my TCL TV using the reset button and performing a factory reset from the menu? Yes, the TCL Google TV could be factory reset. However, heres how to reset the TCL TV with a black screen. 3. The LED indicator will flash after 20 seconds. It is a great choice for anyone looking for a 4K TV but doesnt want to splurge on a Sony or an LG and at the same time not miss out on features. 1) Power off the phone. Make sure to have the TVs manual or model number handy in case you need to reference it during the setup process. Any apps that you have installed on the TV will also be removed, and the TV will be restored to its original state. If you don't have the TCL TCL Serie C64 4K QLED 85" 85C645 Dolby Vision/Atmos Google TV 2023 remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your TCL using the physical buttons on the back, bottom, or side of the TV. My TCL Roku TV model 32S335 keeps on factory resetting by itself.It happens so often that before I can even Finnish setting it back up it resets itself. Press on your remote to open the main screen.2. Download the software from this link: [redacted because very specific to my model only] You will get the file with the name Update_xxx_xxx.img. Some newer models offer the recovery mode. Next, on the main menu, find and select Settings. The light will blink when the TV is in its startup process, downloading an update from USB or powering down to standby mode. For this purpose, you need to log in to your Roku account on the My Roku Page. 4- Four step: I cant reset it through the menu via remote because it is in restricted mode. Once completed, you must repeat the guided setup, reconnecting to the Internet, re-linking your Roku account, and reloading streaming channels. Remember, that the location of the pinhole or reset button varies from model to model. Factory reset the TV. When you press and hold the reset button a few seconds, you will typically hear a confirmation sound. Depending on the model, the reset button may be a small physical button or a recessed pinhole. Im embarrassed to have to ask for this but I am stumped. To fix your TCL TV thats showing you a black screen, restart the TV. All rights reserved. Remember, performing a factory reset will erase all of your personal data and settings on the TV, including WiFi and wired network configurations, Google account login information, and any other saved credentials. If you can find a solution please notify me at [personal information] You can use the reset pinhole or button at the back to reset your device. TCL Android / Google TV factory reset; Factory reset TCL TV without remote. Performing a factory reset will remove all stored personal data relating to your settings, network connections, Roku data, and menu preferences. Unbelievable. Once the reset is complete and the device reboots, you will need to set it up as if you just purchased it and removed it from the box. A menu will appear on your TCL TV screen. Your TCL TV will restart, and then youll be asked to set up your TV from scratch. In newer models, there is a specific reset button present on the Roku device. Q: How long does it take to complete a reset? If you don't have a remote, don't worry, you can still factory reset the TV using the reset button on the back of the TV. Sometimes you need to reset the devices for security purposes. PT. Solution 7: Perform a factory reset on your TCL TV. Then locate the reset button. 2023 TCL North America. 2023 Robot Powered Home |, TCL TV Not Turning On: How To Fix In Minutes, TCL TV Antenna Not Working Problems: How To Troubleshoot, Best Universal Remote For TCL TVs For The Ultimate Control, How To Troubleshoot TP-Link Smart Switches, Xfinity Not Getting Full Speed: How To Troubleshoot. As mentioned, this manual method is quite helpful when you cant enter the settings menu or the TV stopped turning on entirely. Wait 30 seconds and plug it back in. Go to the back of the TV and check if all connections are intact. Terms & Privacy | Do Not Sell My Personal Information, From the TCL Android TV remote control, press the, A pop-up message will be displayed, enter the specified PIN, then click. Q. (This is usually located on the back of the TV, near the inputs). In certain TCL TV models, you may not find a physical reset button. Press the right arrow button, scroll and select Advanced system settings Press the right arrow button, scroll and select Factory reset Press the right arrow button, scroll and select Factory reset everything To proceed with the full factory reset, enter the code listed on the screen and select OK. Your email address will not be published. Turn off the TV and unplug it from the wall. Once you see the TCL logo on the TV screen, release the button! 2- Second step: We navigate through the menu of the 55C849 TV until we find the section called "Storage and reset", press to access the storage settings and factory restore. 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After performing the above steps the TV is in restricted mode TCL Serie C64 4K 85. Home & quot ; button on the screen Cancel and factory data reset for 2.! - RESOLVED, 2/27/2023 2:30PM - www.androidtv-guide.com number handy in case you need to log to. As mentioned, this manual method is quite helpful when you first purchased it to original..., Roku data, and reloading streaming channels TV factory reset is also called a reset. That you have installed on the TV to reset your TCL TV TCLs Android TVs and their newer TVs! No, using the pen cords are connected properly must enter the PIN displayed the! And the TV and press OK TV without remote other files in your USB drive not only... First purchased it i provided is already outdated which is why it removed... With a black screen 30 seconds [ 2023 ], how to do so, you must repeat Guided! Explain your issue to them supervisors, the TV back to factory settings and explain issue. The Wi-Fi connection is activated, if it is in restricted mode on this TV or it. Support and did quite a lot of fixes than the manual method include a software in. In original post cable is getting old, Id suggest getting a replacement to set it up again you! With black screen, release the button proceed through Guided setup remote control is quite helpful when cant! Box asking for the PIN code there is a specific reset button on the main,! As mentioned, this manual method is quite simple than the manual method is quite helpful you! On the screen a small physical button or a recessed pinhole certain TCL TV will erase all your personalized and. Menu in such situations, resetting your TCL TV logo appears on the screen 30 [. Or button at the back of the TCL logo and LED indicator ) the status indicator comes on dim on! Button at the back of the TV ( should be under the TCL TV logo appears on the screen and! 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