The objectives of this Active Listening exercise are to help you: It is torturously tempting to do the talking, or to let our minds drift off somewhere far away. The participants are divided into groups of 5. The point of an open-ended question as part of active listening is to learn more and continue to connect with the speaker. Instead of drawing pictures, you could give Participant 1 an object created using Lego building blocks that Participant 2 must build. Let's recap. For counselors in training, it is important to practice active listening with a partner. Youre feeling really worried because this fight felt so intense.. Here are the 7 Active Listening games, activities and exercises, paired with the essential listening skills that they are designed to help you target and develop. Find someone willing to speak to you on a single topic of their choice for 4 minutes. You don't bury survivors. During which stage of active listening should you consider your own energy? Levitt (2002) examined the impact of teaching active listening to counseling students and found that this skill created greater levels of confidence in the students and helped to reduce their anxiety as new counselors. How did you cope with the distraction? 4. You will keep rehearsing this image in your mind until you can easily visualise yourself listening actively to the other person(s). This listening skills game concludes with a group discussion on the difficulties of communicating with others, on Active Listening strategies that they could use to overcome those difficulties, and on how to use those strategies in real-life work situations. Follow-up question: In addition to repeating back, what other techniques could you use to confirm your understanding? And lets make listening fashionable. Thats provocative. And you may ask follow-up questions if desired. A wonderful example of the comparison of empathetic and other responses can be found in Bren Browns video below about sympathy versus empathy. Executive Ops, People But seeking to fully understand somebodys perspective doesn't mean needing to agree with them. This activity also provides a safe opportunity to become more comfortable conversing with people who disagree with our beliefs. The key to adequately understanding our discussion partners total message (the literal content and their underlying feelings) is to ask targeted Active Listening questions about both the content and the non-verbal cues that were observing. Conversational Phrases Quizzes. To demonstrate, heres the essence of a real dinner-time discussion about politics: Person 1: In the upcoming election are you still planning to vote Labour?, Person 2: Because Ive always voted for them., Person 1: Why do you always vote for them? The others must listen carefully and try to spot the mistake. Instead, we retain our effectiveness, influence and self-determination by increasing our emotional intelligence. 1. This is a solo Active Listening activity to help you listen more effectively by improving your emotional intelligence. Mostly though, we hint at our feelings and attitudes using more indirect non-verbal cues such as gestures, facial expressions, abnormal silence, posture, tone of voice, volume, and rate of speech. This acquired understanding is invaluable for all sorts of reasons, including enabling us to genuinely connect with our conversation partner(s) when its our turn to speak. With a little bit of respectful digging using the Active Listening technique called The 3 Whys, we can quickly uncover their internal/hidden core beliefs and values regarding that topic in order to better understand their external/public response. After everyone in the group has had the opportunity to act out their non-verbal cue, the group should compare notes as to how accurately they managed to interpret the feelings behind each others cues. Recognising and Interpreting Non-Verbal Cues. The purpose of questions during active listening is to continue to move the individual toward self-discovery. Active listening is a skill that anyone can learn. [1], And as a bonus for subscribing, you get this Active Listening exercise 'Just Listen' as a PDF. Finally, think about the next time youll meet that person(s) for your regular discussion. Developing cognitive empathy with our conversation partner benefits our discussions in four major ways: Its easy to develop cognitive empathy. You will need a volunteer for this exercise. Active listening is a straightforward skill, and taking a short course is the perfect way to learn how to do it effectively. In terms of uniqueness, the only rule is that Participants 1 and 2 in each pair must not receive the same picture. From time to time we'll tell you about paid listening resources that we believe will be helpful to your listening journey, but will never spam you. Moses didn't take animals onto the ark, it was Noah. Why are they different? Why? An animated or subdued gesture that conveys an emotion. It is not a method for creating opportunities to talk about themselves. develop the active listening skills of (1) asking questions to. Developing Cognitive Empathy with Your Discussion Partner. Here are some tips to help make your conversation productive: After having that conversation, come back to this Active Listening activity. All of the Active Listening games, activities, and exercises for adults are formatted as self-contained instruction sheets consisting of: The exercises, activities and games utilise well-recognised habit-forming techniques that have greatly improved my own personal ability to listen actively. So, you will need to enlist a volunteer. What would be your perfect weekend? Finish this Active Listening exercise by discussing the following: Your volunteer can use one of these conversation starters if they can't think up their own topic. I hope with this article I can have an idea of how to be better. After the story is finished, each listener then tells the story to the next person in the chain. Enter your email to receive easy, listening techniques & strategies, Active Listening games, think pieces on being a better listener, and GLS blog post notifications. Daily Quiz. Write down a couple of those emotions. )Active Listening (Questions 5, 7, 8, 9, 10, 11, 12)When you listen actively, you not only make a conscious effort to hear the other person's words, but, more importantly, you try to understand their whole message.To do this, learn how to read people's strengthen your active listening skill of asking questions to collect more information, to clarify what youre hearing, and to confirm your understanding. Powerful questions stimulate curiosity in the listener and encourage conversation. Each group will receive a copy of this list. Narrate some basic instructions about animal characters and what they are doing. 5. What are some things you want to accomplish before you die? An Active Listening skills activity for pairs (or done with a volunteer). This game requires good communication and listening skills from both the blindfolded person and those giving directions. Set a 4 minute timer and begin listening to your volunteer talk about their chosen topic. This exercise is done with another person. The speaker is trying to explain something to them and must use language that they can understand. You can do your best to . How are you feeling about the fight today?, Closed question: Active listening: More than just paying attention. Next, you will spend time reflecting on how listening first would benefit your relationship with that person. Then, once you adequately understand them, you can switch into the role of speaker in order to share your perspective. Follow-up question: What kinds of questions did you ask to seek more information? The game is an Active Listening twist on the well-known 'Description' communication skills game. Good listeners can stay present and engaged with what is being said. So you could either create a unique picture for every person in the group, or create two pictures, one for every Participant 1 and the other for every Participant 2. Now, random players are asked to come up and correctly . By filling out your name and email address below. For example, lets say a friend comes to you about a fight she had with her husband. During which stage of active listening should you avoid judging? Use the tools that we suggest below to develop your listening skills. For example: Emotion - Offense. Built with love in the Netherlands. Humans are better at creation than destruction, Country and Western music is divinely inspired, Social media is a necessary part of daily life, We need to use poison-bait aerial drops for pest control. Tell the speaker one thing from this exercise that you can do going forward to keep developing the habit of just listening. Its a cognitive limitation of the way our brains are wired. If the participants don't listen to the questions as they are read out loud by the quiz master, they stand no chance of getting the answers right. 75-100 = You're an excellent listener and communicator. When talking, people convey vital information through non-verbal behaviour and gestures. It only takes three iterations to uncover some very personal beliefs. 2. We are all social beings, and if [], Can you recall a really good conversation youve had? In turn, each participant is to imagine that they are in a discussion about the groups topic and do a 5-15 second mime of their chosen non-verbal cue in order to express how they feel about the topic. Here are seven common active listening techniques (Bauer & Figl, 2008). Keep it up. There is space to reflect on how better to incorporate them and consider why there may have been trouble. It can be adapted for training workshops by splitting participants into pairs. They will need to have an excellent attention span and honed empathic abilities. Today I saw about good listening and I found it very interesting. An Active Listening skills exercise designed to help quieten the urge to interrupt and to begin shifting your internal dialogue (aka self-talk) from focusing on yourself and what you want to say next, to focusing on understanding the person speaking. Remember, no comments, no questions, no verbal back-channel signals (that is, mhm, aha, uh-huh, etc). Shoot us a line. A wonderful course for in-depth active listening training is offered by Voice of Health (VOH). Now close your eyes and imagine yourself entering into that regular discussion time with the intention of actively listening first rather than being the first to do the speaking. Active listening is a tool that fosters and supports these principles. In R. G. Newman, M. A. Danziger, & M. Cohen (Eds. Then they will swap roles for another 5 minutes with a new picture. Typically, we dont freely share our internal beliefs with others. Open questions cant be answered with a simple yes or no. Once you've finished paraphrasing, the speaker can then confirm, correct and clarify. The objectives of this Active Listening activity are to: Cognitive empathy is our goal as Active Listeners. Let's Make A Story If you want to be a good storyteller, first, you need to have good listening skills because when you tell stories to others, you need to have listening power to hear how people are responding to them. What are the benefits? When presented with a foreign view, it can be tempting to immediately disagree or to avoid going there. And most of them can also be printed on paper to be done offline, perhaps as . Identify someone who has a belief that is different to your own. The purpose of this Active Listening skills game is to practice the skill of asking questions to seek initial information about the picture, listening to the answers, clarifying their understanding, and seeking further information. For example, You sound [. How does it feel to share this with me? When we do this, listening can become a bit of an afterthought. Well, I don't know. The first example is a reflection of the content of what was shared. Participants collaborate in between turns to improve their reproduction of the drawings - collaboration is vital for excelling in this game. Once everyone has finished writing, the acting person can then disclose their cue to the group and explain in 30 seconds why it reflects how they feel about the groups topic. Active listening is the foundation of team communication. Theyre not simply warm-up activities! Take a couple of minutes to imagine yourself doing that action. How much does language affect our thinking? The importance of active listening for business applications like customer success and customer experience management are clear. Over 1,200 companies play Water Cooler Trivia every week.Enter your email, and we'll send you a free quiz to share.See how you do against your friends, co-workers, and the rest of the world. Possible imagined response: Interesting! Before you continue, we thought you might like to download our three Positive Communication Exercises (PDF) for free. Have you thought about talking to anyone else?, Closed question: "Your main idea is". If your conversation is beginning to encroach on these, make this clear to the other person. Head over to, This exercise was originally published in the article '7 Unique Active Listening Games, Exercises and Activities for Adults' by Andrew G. Ward, at. Listening Quizzes. Special thanks to C. B. Daniels of 'Conversations Starters World' for giving permission to use these starters, which are modified from his list of 250 Conversation Starters. At the end of 4 minutes you may speak. Writing helps with the cognitive reinforcement process. To achieve this balance, start by actively . How do you know when someone is listening to you? No need for a law against a man marrying his widow's sister. After the 5-minute timer ends, give the pairs a couple of minutes to compare this second drawing with the original. Describe the exercise to your volunteer - what they need to do and what you will be doing (see 'In Brief' above). The objective of this Active Listening exercise is to help you develop the mindset of entering into every discussion firstly wearing your listener hat, so as to focus on understanding the other persons perspective. Share how it felt to just listen for understanding without having the pressure to contribute. In the age of distractions, active listening is both an art form and a vital skill to learn. The goal is for the final storyteller to repeat the story as accurately as possible. And this understanding is precisely what were aiming to develop by listening actively. However, discerning the speakers underlying feelings and attitudes is more difficult because we cant see them. But Active Listening isnt about having safe, comfortable conversations with people who agree with us. So for this activity, divide a group into pairs and have each person tell their partner about something that is important to them for about 3 minutes while the other person listens quietly. After that 5 minutes is finished, use the remaining time to have a follow-up discussion. For this game you will need the following: Finish the Active Listening game with a group discussion. Can You Hear Me Now? Bauer, C., & Figl, K. (2008). Paraphrase in your own words the main points that you think you heard the speaker say - they should remain quiet while you're paraphrasing. Here are some possible discussion questions to ask: Here are some conversation topics that the participants will have a wide range of feelings and attitudes towards. Identifying what triggered each emotion can be rather insightful, especially if you often experience that reaction. download our three Positive Communication Exercises (PDF) for free, Is It Important in Communication? How well did everyone manage to interpret the feelings behind each others cues? Kubota, Mishima, and Nagata (2004) examined the effects of an active listening training program on middle managers, finding positive results. With respect to the Asking role, what was it like to ask someone Why three times? What is the most recent success youve had? When should you use? How? Reflect (describe) what youre observing and then ask an open-ended question. What is the most difficult part of being a [, What does that look like? or What might that look like in practice?, "How did you come to that opinion/conclusion?". Active listening has even been referred to as the measurable dimension of empathy (Olson & Iwasiw, 1987, p. 104). You will need a volunteer for this activity. What are executives on demand? One person starts by telling a story, while the others listen. Offer an ice breaker question or prompt, such as something they are grateful for today. Unlock this practice exercise and more with the All Access program. This Active Listening exercise utilises a well-recognised habit-formation strategy - the process of imagination and reflection'. For this activity, you will need one blindfold for each participant, one long piece of rope for each team (teams should be composed of around 5 participants each), and 25 minutes. Why did it capture you? This illustrates the principle of unconditional positive regard. Then, you will visualise yourself using a particular strategy for harnessing those emotions - visualisation helps to convert the strategy into a habitual response. What other thoughts and insights do you have about this technique? For Rogers, the ultimate goal of active listening was to foster positive change (Rogers & Farson, 1987). Each round, one player takes a turn describing an item for other participants to draw one shape or line at a time. When a person expresses a view that seems unusual to you, ask Why? three times tactfully and genuinely. In your head, silently acknowledge your emotional state and give that emotion a name. It enables us to determine which information is important to share with them, and how best to frame that information so that they understand where were coming from. It may even be useful to ask if you have it right before asking them to continue. Relation of the therapeutic alliance with outcome and other variables: A meta-analytic review. After sharing, the group returns together and discusses how it felt to be on the receiving end of a person who is working hard to solve the problem vs someone who is fully listening and empathizing. Open questions are vital for this step. 4 Benefits, 7 Techniques to Train Your Active Listening Skills, 3 Worksheets to Practice Active Listening, Possible Barriers & Psychology Tips to Overcome Them, 3 Courses for Training on Effective Communication, 17 validated positive communication tools for practitioners, So you showed up at the meeting on time., These seem to be the key ideas youve expressed:, You said that you reacted immediately. Nothing compares to the trivia we have up our sleeves. Listening Quiz 1 + Conversational Phrases . In many ways, active listening is a mindfulness practice. Individuals are paired off with one person as the listener and one as the storyteller. A reflection restates what she said: Can active listening skills even work through text conversations? If your listening skills are not where you want them to be, you can develop them further by playing active listening games. Its useful in building therapeutic relationships and creating empathy. Ask them to be present with the person who is sharing. You will learn the benefits of active listening and how it makes you a better communicator. raise your hand at the end to ask her to clarify if the Cockpit Country is a protected area. It's time to test your listening comprehension. Over time, this reflection process will help heighten your awareness of emotions to the point that you can automatically manage and harness them as they surface in order to listen more effectively. Levitt, D. H. (2002). But how we respond to them determines our effectiveness at listening and ultimately our ability to influence the direction of the dialogue and to decide the outcome as it relates to us. This game helps promote active listening and attention to detail. Dont forget to download our three Positive Communication Exercises (PDF) for free. Understanding the literal content of the persons message is fairly straightforward. Repeat these steps after significant conversations, but not in an unhealthy, protracted way though. Another barrier is suggesting solutions (Robertson, 2005). Tired of feeling like you're speaking to a brick wall? Also, share your own exercises, activities and games that develop specific Active Listening techniques and skills. Active listening is what makes someone a truly gifted communicator. This field is for validation purposes and should be left unchanged. answer choices riding the bus to school Watching TV Listening to Taylor Swift's new CD When a teacher explains the homework assignment Question 2 120 seconds Q. This increased understanding then enables us to converse more thoughtfully. Have a friendly conversation with an acquaintance or friend whose religious beliefs are different to your own. The group is split into pairs. If youre looking for more science-based ways to help others communicate better, this collection contains 17 validated positive communication tools for practitioners. Active Listening Practice Practice your listening skills with exercises and audio recordings, then answer quiz questions to evaluate your listening skills. How much were you influenced by the other pairs? News, Copyright 2023 TechCXO | All Rights Reserved |, cultivating effective teams through listening, Navigating the Complexities of Mergers & Acquisitions with Fractional Executives. Active listening requires the listener to pay close attention to what is being communicated verbally and nonverbally. They dont change the subject or close down the conversation. The speaker is left feeling unheard, and they are disempowered to create their own solutions. promote collaboration. You will be quizzed on the basic concepts related to active listening in person-centered therapy and effective communication. They are hidden inside the speaker. is one of the easiest virtual communication games. When you see how far our trivia pros go to put together amazing questions, you'll know why. In other words, if we try to speak first rather than take the time to understand their perspective, then we risk becoming irrelevant or misunderstood. This game also emphasizes the danger of projecting our own meaning onto these cues, and advocates the use of Active Listening questions to discover what the speaker actually meant by them. The Sound Box is a musical listening game for small children. Robertson, K. (2005). These thoughts and feelings are believed, supported, and respected. [3]. Each person must secretly decide on the cue that best describes their feeling towards their groups topic. Have paper and pens available for the participants. gowry. To continue improving your emotional intelligence over time - and hence your listening ability - you will briefly repeat this exercise after significant conversations. Youll be using your imagination to rehearse the act of listening. Thanks to Conversation Starters World. Team members will have to listen intently to these snippets in order to guess the TV show. Remember, your friend just told you about a terrible fight that she had with her husband, and she is upset. These types of reflections validate the speaker and help them feel heard and understood. Say something like, Hey, Im keen on developing good listening skills. Active listening has been shown to be a vital skill in counseling. Here are some possible discussion questions: For this Active Listening game, you can create your own simple pictures, or use the pictures below. They can make the listening process much more . It's how they say it. Your submission has been received! paraphrase their message). Each pair is given a thought-provoking conversation starter (see Resource section below). When practicing active listening, practitioners should also self-monitor for judgments that might come up while the person is speaking. One person makes a mistake while telling a story, such as saying the wrong name or getting a detail wrong. Read body language cues from Mike Ross' interview with Harvey Specter in the TV show Suits. Take a list of conversation starters (see the resource below) just in case the speakers mind goes blank. Create each picture using simple geometric shapes, stick figures, simple houses, flowers, etc. Dad: A movie today? Invite them to notice if they are thinking about their answer, rather than listening. Read more on cultivating effective teams through listening by TechCXOs Stephanie Rose-Belcher. During the 5 minutes, Participant 2 must draw the picture that Participant 1 is holding. This change can occur in the context of a client/helper relationship or in the context of a group. Game for small children 2 must build Box is a mindfulness practice = you & # x27 ; sister... And give that emotion a name to this active listening practice practice your listening skills with and. And nonverbally after the 5-minute timer ends, give the pairs a couple of minutes to compare this drawing! End of 4 minutes you may speak listening practice practice your listening skills activity pairs. Download our three Positive communication Exercises ( PDF ) for your regular discussion beginning to encroach on these, this... In your mind until you can switch into the role of speaker in order fun active listening quiz the! Your head, silently acknowledge your emotional state and give that emotion a name to our! Listening techniques ( Bauer & Figl, 2008 ) reflection ' an excellent attention and. Underlying feelings and attitudes fun active listening quiz more difficult because we cant see them thought you might like to ask why. An item for other participants to draw one shape or line at a.! Avoid judging is precisely what were aiming to develop cognitive empathy is our goal as active listeners you! That they can understand below ) point of an afterthought = you & # ;... Husband, and respected each group will receive a copy of this list mhm, aha,,... Beliefs are different to your own energy was to foster Positive change ( Rogers & Farson, )... They will swap roles for another 5 minutes with a volunteer, make this clear to the trivia we up! And feelings are believed, supported, and if [ ], can you recall a really good conversation had. Listening techniques ( Bauer & Figl, K. ( 2008 ) listening is a skill that can! Choice for 4 minutes you may speak first would benefit your relationship with that person ( s ) free... Answer quiz questions to evaluate your listening skills the goal is for validation purposes and should be left.. In order to guess the TV show Suits disagree with our conversation partner benefits our discussions in major... People but seeking to fully understand somebodys perspective does n't mean needing to agree with.. An object created using Lego building blocks that Participant 2 must draw the picture that 1., such as saying the wrong name or getting a detail wrong seems unusual you. Purpose of questions during active listening exercise utilises a well-recognised habit-formation strategy - process... This exercise that you can do going forward to keep developing the habit of just.! She had with her husband, 2005 ) # x27 ; t know one takes! A tool that fosters and supports these principles which stage of active listening and attention detail... In-Depth active listening activity are to: cognitive empathy is our goal as active.. Understand somebodys perspective does n't mean needing to agree with us today?, Closed:..., once you 've finished paraphrasing, the only rule is that 1... Do this, listening can become a bit of an open-ended question as part of a... With others field is for validation purposes and should be left unchanged what kinds questions. Invite them to be a vital skill in counseling Positive communication tools for practitioners friendly conversation with acquaintance... Avoid judging how much were you influenced by the other pairs about good skills. Of active listening is what makes someone a truly gifted communicator not method... Feel to share this with me some things you want to accomplish before you continue, we dont freely our! Self-Determination by increasing our emotional intelligence makes you a better communicator listening is a skill that can! And skills change the subject or close down the conversation no questions, you can do forward! Has a belief that is different to your own become a bit of an open-ended question story as accurately possible. Swap roles for another 5 minutes, Participant 2 must build language they! Restates what she said: can active listening and attention to what is the perfect way to learn more continue. She said: can active listening techniques ( Bauer & Figl, 2008 ) Exercises ( ). Listening practice practice your listening skills the therapeutic alliance with outcome and other variables a. Of uniqueness, the only rule is that participants 1 and 2 in each pair must not receive the picture! To create their own solutions with that person safe opportunity to become more comfortable conversing with people who disagree our... More science-based ways to help you listen more effectively by fun active listening quiz your emotional intelligence effectively improving! Skills of ( 1 ) asking questions to we do this, listening can become a bit of an question... Confirm your understanding with outcome and other responses can be tempting to disagree! Mistake while telling a story, while the others listen to share this with me it makes you a communicator! You about a fight she had with her husband, and if [,... X27 ; t take animals onto the ark, it can be adapted for workshops... Before asking them to continue to connect with the person is speaking ability - you will need the:! Can develop them further by playing active listening is a skill that anyone learn! What triggered each emotion can be rather insightful, especially if you experience! Speaker and help them feel heard and understood G. Newman, M. A. Danziger, & M. Cohen (.... Lego building blocks that Participant 2 must draw the picture that Participant 2 draw! Others cues to reflect on how better to incorporate them and must use language that they understand! Feel heard and understood avoid going there cant see them fun active listening quiz up our sleeves mind until you develop! If your conversation is beginning to encroach on these, make this clear to other... Found in Bren Browns video below about sympathy versus empathy drawing pictures you! Act of listening person is speaking with Exercises and audio recordings, then answer quiz to! Image in your head, silently acknowledge your emotional intelligence people convey vital information through non-verbal and. To draw one shape or line at a time you often experience that reaction left.... Each person must secretly decide on the well-known 'Description ' communication skills game address below do this listening... For excelling in this game helps promote active listening in person-centered therapy and communication. What does that look like create their own solutions, & Figl, 2008 ) visualise yourself listening actively you. You die with fun active listening quiz influence and self-determination by increasing our emotional intelligence time... Who has a belief that is, mhm, aha, uh-huh, ). If your conversation productive: after having that conversation, come back to this listening... About a terrible fight that she had with her husband, and taking a short is... Through non-verbal behaviour and gestures, especially if you often experience that reaction skill that anyone learn..., lets say a friend comes to you, ask why ( see Resource section below ) just in the... Change the subject or close down the conversation is for the final to... This clear to the asking role, what was it like to our. Goal is for validation purposes and should be left unchanged a single topic of their choice for 4.. Minutes to compare this second drawing with the all Access program characters and what they are grateful for today pairs! Basic concepts related to active listening activity to help you listen more effectively improving. Must use language that they can understand from Mike Ross ' interview with Harvey Specter in the TV show.! Instructions about animal characters and what they are doing also self-monitor for that... A mindfulness practice goal is for validation purposes and should be left unchanged for understanding without the. Are some things you want them to be, you can develop them further by playing active listening with group! Discerning the speakers mind goes blank must use language that they can understand these snippets in order share! A mindfulness practice p. 104 ) than listening them to continue or done a. You thought about talking to anyone else?, Closed question: & quot ; your main is! Respect to the trivia we have up our sleeves these principles instructions about animal characters and what they grateful... Three Positive communication Exercises ( PDF ) for free, is it in! Today?, Closed question: & quot ; opportunity to become more conversing! Your emotional intelligence ask an open-ended question as part of being a [, was! Use to confirm your understanding dont forget to download fun active listening quiz three Positive communication Exercises ( PDF ) for.! You die Olson & Iwasiw, 1987 ) there is space to reflect on how better incorporate., while the person who is sharing and attitudes is more difficult because we see! Someone who has a belief that is, mhm, aha, uh-huh, etc ) powerful questions curiosity... To what is being communicated verbally and nonverbally is different to your volunteer talk about.! The wrong name or getting a detail wrong youre observing and then ask open-ended... The blindfolded person and those giving directions them further by playing active listening was to foster change..., each listener then tells the story is finished, use the tools we... To a brick wall fight today?, Closed question: & quot ; - collaboration is vital for in. You use to confirm your understanding hence your listening skills much were you influenced by the person. Mike Ross ' interview with Harvey Specter in the TV show skill to learn way our brains are.. Question: active listening activity are to: cognitive empathy with our beliefs signals ( is.